# Cash Payment Approver **Company**: Howden **Location**: Charlotte, NC **Work arrangement**: onsite **Job type**: Permanent **Salary**: $40,000 - $50,000 **Category**: Finance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Remote---North-Carolina/Cash-Payment-Approver_R0019057-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_82e059d4-0e2 ## Description Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. The role is based in Charlotte, NC and supports the Howden US Retail business by reviewing payments and providing administrative support to the IBA and Finance teams. The individual is responsible for processing transactions accurately, maintaining up-to-date records, and resolving basic account queries in a timely manner. They will support reporting, assist with team activities and projects, and escalate more complex issues as needed. The role requires adherence to company policies, procedures, and regulatory requirements, with a strong focus on accuracy, professionalism, and confidentiality. Success in this role includes delivering timely, high-quality service to internal and external clients while actively building knowledge and skills through ongoing development. **Core Responsibilities** - Process payments and enter data accurately in company systems - Resolve basic account and transaction queries in a timely manner - Maintain organized and up-to-date records, filing, and documentation - Prepare standard reports and provide updates on team activities or issues - Assist with assigned tasks and support team projects as needed - Escalate or redirect more complex queries appropriately - Respond to urgent requests with guidance from senior team members **Policies, Procedures & Compliance** - Follow company policies, procedures, and instructions in daily work - Ensure accuracy, proper approvals, and adherence to processes - Maintain high standards of professionalism, ethics, and confidentiality - Complete required training and stay compliant with regulatory requirements **Client & Team Collaboration** - Provide timely, professional support to internal and external clients - Communicate clearly and work collaboratively within the team - Share relevant information to support team efficiency and outcomes **Development** - Participate in training and development opportunities - Build knowledge of industry practices and regulatory requirements The expected base salary range for this role is $40,000 - $50,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including: - Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts - 401(k) retirement plan - Flexible Paid Time Off and paid parental leave - Life and Disability insurance ## Skills ### Required - attention to detail - problem-solving - organizational skills - communication skills - teamwork ### Nice to have - Excel - Word - PowerPoint - accounting or insurance business processes --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Remote---North-Carolina/Cash-Payment-Approver_R0019057-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)