# Christmas Customer Assistant - Food (Through The Night) - Stafford Retail Park

**Company**: Marks & Spencer
**Location**: Stafford, Staffordshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/130375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_82d3ac19-d45

## Description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.

Responsibilities:

- Provide exceptional customer service, ensuring customers feel valued every time they shop with us

- Confidently recommend and sell our newest food products to customers

- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience

- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience

- Adapt to changing demands of the retail environment, working across various areas of the store

Requirements:

- Be at least 18 years old due to working through the night

- Ability to work in a high-pressure environment, staying sharp and focused during busy periods

- Digitally confident, with ability to use digital tools to enhance customer experience

- Flexible and able to work varied shifts, including nights and weekends

Working Pattern:

- Sunday 22:00-05:00

- Monday 22:00-05:00

- Friday 22:00-05:00

- Potential to work up to full-time hours in the weeks commencing 13th and 20th December

Benefits:

- Competitive pay rate

- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00

## Skills

### Required
- customer service
- digital literacy
- teamwork
- adaptability

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/130375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)