# Partner Success Manager

**Company**: Gusto
**Location**: Denver, CO; Atlanta, GA; San Francisco, CA;New York, Phoenix, AZ; Chicago, IL; Las Vegas, NV;
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: Target on-target earnings (OTE)
**Category**: Sales
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/gusto/jobs/7954445?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_82ca7990-d03

## Description

As a Partner Success Manager at Gusto, you'll play a key role in expanding our presence within the accounting market, focusing on our largest and most strategic accounting partners. This is not a traditional support role,you'll help define and scale our enterprise partner success motion, working closely with leadership to establish best practices and drive meaningful growth.

Here's what you'll do day-to-day:

- Build and maintain strong relationships with senior stakeholders at large accounting firms to ensure they realise maximum value from GustoPro

- Lead onboarding and deliver tailored training aligned to firm-specific workflows and needs

- Travel to partner sites to lead in-person meetings and effectively leverage on-site technologies

- Develop and execute strategies to drive adoption and engagement across enterprise accounting firms

- Collaborate with partners on co-branded content, case studies, and resources that highlight successful implementations and best practices

- Advise firm leadership on how to strategically use GustoPro to drive operational efficiency and growth

- Partner closely with Enterprise Account Managers to create and execute joint success plans, ensuring seamless onboarding, ongoing support, and expansion opportunities

- Work cross-functionally with Sales, Marketing, and Product to address partner needs and provide actionable feedback

- Track partnership performance metrics and develop strategies to improve outcomes and ROI

- Represent the voice of enterprise partners internally, influencing product and service enhancements

- Contribute to the design and evolution of partner programs tailored to large accounting firms

- Maintain deep knowledge of the accounting industry, regulatory landscape, and GustoPro's product roadmap

- Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

The target on-target earnings (OTE) for this role range from $145,000–$178,000 in Denver and most remote locations, and $171,000–$209,000 in San Francisco and New York.

## Skills

### Required
- partner management
- account management
- customer success
- AI-powered workflows
- CRM
- analytics
- success tools

### Nice to have
- Learning Management Systems
- builder mentality
- strategic problem-solving

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gusto/jobs/7954445?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)