# Staff Engineer - Customer Onboarding

**Company**: Adyen
**Location**: Chicago
**Experience**: staff
**Job type**: full-time
**Salary**: $235–$317k
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/adyen/jobs/7825733?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_829796ed-81e

## Description

As a Staff Engineer for Onboarding at Adyen, you will lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer.

You are an Applied AI Specialist who views onboarding as an Intelligent Extraction and Reasoning problem, using LLMs to interpret merchant documents and automate complex KYC/Risk mapping.

Your responsibilities include:

- Driving Activation Velocity: Lead the architecture for our global onboarding systems, building the logic that orchestrates the merchant lifecycle, minimizing time-to-value without compromising stability.

- Bridging Policy & Code: Act as the technical architect where business logic meets regulatory requirements, architecting an onboarding concierge that uses real-time reasoning to ask only the necessary questions, proactively resolving compliance blockers through natural dialogue.

- Product Strategy: Proactively shape the strategic roadmap in partnership with the Director of Engineering, other Staff Engineers, and Product teams, delivering innovative solutions that drive merchant success and accelerated activation.

- Global Standardization: Mentor engineers to drive technical standards that ensure the user journey is compliant and performant across all regions, balancing local regulatory needs with a global core architecture.

Requirements:

- Systems Architect: You think in terms of merchant journeys and system bottlenecks, with a track record of building resilient, distributed systems.

- Compliance-Minded: You have a deep understanding of security-by-design, specifically as it relates to KYC, identity verification, and regulated data handling.

- Full-Stack Powerhouse: Deeply proficient in Java and experienced in building high-concurrency API architectures.

- Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures, and secure data handling.

- Entrepreneurial & Autonomous: You can navigate a large, global organization to align diverse teams (Risk, Operations, Product) on a unified technical vision for onboarding.

This role's annual base salary range is $235–$317k, plus RSUs.

## Skills

### Required
- Java
- LLMs
- KYC
- identity verification
- regulated data handling
- high-concurrency API architectures
- Applied AI

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/adyen/jobs/7825733?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)