# Senior Manager, Learning Quality & Development

**Company**: Thomson Reuters
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Other

**Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Philippines-Manila/Senior-Manager--Learning-and-Quality-Development_JREQ201893?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_824f49f2-2ba

## Description

The Senior Manager, Learning Quality & Development will lead a high-impact global function across training delivery, quality assurance, digital learning, and learning innovation. The role requires strong people leadership, strategic capability planning, quality governance, digital learning expertise, and cross-functional collaboration.

Key Responsibilities:

- Lead, coach, and develop a team of Training Managers, a Digital Learning Manager, and a Quality Manager.

- Define resourcing requirements aligned to strategic priorities and advocate for the investment needed.

- Partner with Customer Success & Services leaders to identify capability gaps and learning priorities.

- Oversee the end-to-end learning solution design process, ensuring programs are aligned to measurable performance outcomes.

- Own the learning KPIs and quality reporting framework, using data to continuously improve training effectiveness.

- Improve, govern, and embed a robust quality assurance and compliance framework.

- Lead the evolution of the learning ecosystem toward digital-first delivery.

- Manage and optimize learning technologies, platforms, and content provider relationships.

- Champion learning innovation by identifying, piloting, and scaling AI-enabled learning tools.

Requirements:

- Significant experience in a senior Training, Quality Management, Learning Quality, or Learning & Development leadership role.

- Proven experience managing managers or leading multi-disciplinary teams.

- Strong track record of designing, delivering, and improving impactful training programs.

- Deep expertise in quality assurance frameworks and compliance management.

- Demonstrated experience leading digital learning transformation.

- Practical experience deploying, evaluating, or scaling AI-enabled learning tools.

Benefits:

- Hybrid Work Model: 2-3 days a week in the office.

- Flexibility & Work-Life Balance: Flexible work arrangements and supportive workplace policies.

- Career Development and Growth: Culture of continuous learning and skill development.

- Industry Competitive Benefits: Comprehensive benefit plans, including flexible vacation and retirement savings.

- Social Impact: Opportunities for community involvement and volunteer days.

## Skills

### Required
- Learning Quality
- Digital Learning
- Quality Assurance
- Leadership
- Strategic Planning
- Collaboration

### Nice to have
- AI-enabled learning tools
- Learning Analytics
- Instructional Design
- Quality Management
- Process Improvement

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