# Pharmacy Technician I

**Company**: Oak Street Health
**Location**: Work At Home-Texas
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $17.00 - $28.46
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Work-At-Home-Texas/Call-Center-Pharmacy-Technician-I_R1036807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_820846e1-b1d

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Pharmacy Technician I role at Oak Street Health involves acting as a liaison between patients, providers, and pharmacists. You will provide exceptional customer service, exercise empathy with patients, and perform tasks such as:

- Fielding inbound calls for refill requests and fulfilling medication renewal requests

- Assisting patients with obtaining refills from their respective pharmacies

- Making outbound calls to pharmacies on behalf of patients

- Coordinating with care teams to overcome barriers to refills

- Documenting information into electronic platforms

- Monitoring queues to ensure completion of open requisitions

- Arranging transportation for center visits and scheduling appointments

- Utilizing triage nurse lines for acute healthcare concerns

- Executing prescription requests according to process standards and policies

- Meeting and exceeding departmental metrics

Requirements include:

- Minimum 1 year of retail pharmacy experience

- Active Pharmacy Technician License in the state of residence

- Certified Pharmacy Technician (CPhT) certification

- High school diploma or equivalent

- Bilingual Spanish preferred, medical Spanish a plus

- Strong working knowledge of MS Office and Google Suite preferred

- Ability to execute daily responsibilities with minimal supervision

- Demonstrated ability to deliver high-quality customer service

- US work authorization

In terms of remote work requirements, you will need:

- Proficient PC skills and computer literacy

- Prior remote work experience

- Ability to obtain high-speed internet and hardwire equipment

- Distraction-free and private remote work environment

- Reliable dependent care during working hours

- Ability to participate in classroom-style remote training sessions

The pay range for this role is $17.00 - $28.46 per hour. As a full-time employee, you will be eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.

## Skills

### Required
- Pharmacy Technician License
- Certified Pharmacy Technician (CPhT)
- MS Office
- Google Suite
- customer service

### Nice to have
- Spanish
- medical Spanish

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Work-At-Home-Texas/Call-Center-Pharmacy-Technician-I_R1036807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)