# Senior Accounts Receivable Specialist

**Company**: Anthropic
**Location**: Dublin
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5082312008
**Canonical**: https://yubhub.co/jobs/job_81f673bf-b0e

## Description

## About the Role

We are seeking an experienced Senior Accounts Receivable Analyst to join our Finance team in Dublin, reporting directly to the International Revenue Accounting LEAD in Dublin with a dotted line to the Global Process Owner in the US. In this role, you will be responsible for the day-to-day collection's activities for all EMEA-based customers, ensuring timely cash application and dispute resolution across the region.

## Responsibilities:

### Collections & Cash Application

- Manage end-to-end collections for EMEA customers, proactively contacting accounts to ensure timely payment in accordance with agreed terms.

- Monitor aging reports daily, prioritise outreach based on balance, risk, and strategic importance, and maintain DSO targets for the EMEA portfolio.

- Ensure accurate and timely cash application, investigating and resolving unapplied or misapplied payments.

- Prepare and distribute customer account statements and payment reminders on a regular cadence.

### Dispute Management

- Investigate and resolve billing disputes, short payments, and customer queries in a timely and professional manner.

- Collaborate with Sales, Customer Success, and Legal to resolve complex disputes, including contract interpretation issues and pricing discrepancies.

- Track dispute trends and root causes, providing insights and recommendations to reduce future occurrences.

- Maintain detailed records of all dispute activity and resolutions for audit and reporting purposes.

### Cross-Functional Partnership

- Serve as the primary AR point of contact for EMEA Sales and Customer Success teams, providing account-level insights and supporting deal structuring with payment terms guidance to the Credit and Deal Desk teams.

- Partner with Legal on contract terms impacting receivables, including payment clauses, late-payment provisions, and currency considerations.

- Collaborate with Revenue Accounting and FP&A on cash forecasting, revenue recognition support, and month-end close activities.

- Support external audit requirements by preparing AR-related schedules and responding to auditor inquiries.

### Global Consistency & Compliance

- Adhere to and champion Anthropic's global credit and collections policies, ensuring EMEA operations are fully aligned with worldwide standards and procedures.

- Maintain key AR performance KPIs (DSO, aging buckets, collections rates, dispute resolution time, etc.) in line with global benchmarks and targets.

- Participate in regular global AR reviews with the US-based team, providing EMEA performance updates and aligning on policy changes or process enhancements.

- Ensure consistent application of payment terms, escalation protocols, and customer communication standards across all EMEA markets in accordance with global guidelines as well as local practices.

### Process Improvement & Systems

- Identify opportunities to automate and streamline AR workflows, including collections outreach, cash application, and reporting.

- Contribute to the evaluation, implementation, and optimisation of AR tools and technologies (e.g., ERP systems, collections platforms, dunning automation).

- Maintain AR Policies, procedures & SOX-Compliant controls for the EMEA region, aligned with global standards.

- Manage and update dashboards and reporting to provide visibility into EMEA AR performance, including DSO, aging, and collections effectiveness metrics.

## You may be a good fit if you have:

- 7–10 years of progressive experience in accounts receivable or order-to-cash operations, preferably within a high-growth technology or SaaS company.

- Deep expertise in B2B collections across multiple European jurisdictions, with strong knowledge of local payment practices, regulations, and cultural nuances.

- Proficiency with ERP, Billing & Collections systems (e.g., NetSuite, Stripe, Workday, Zuora, Tesorio, HighRadius) and advanced to expert level Excel/Google Sheets skills.

- Strong understanding of IFRS revenue recognition standards and their impact on AR processes.

- Understanding of expected credit loss methodologies (IFRS 9 and CECL) and their application to accounts receivable, including the ability to support reserve calculations and provide data inputs for loss modelling.

- Excellent communication and negotiation skills, with the ability to engage diplomatically with customers at all levels.

- Demonstrated ability to operate within a global framework, adhering to centralized policies and KPI targets while adapting execution to local market requirements.

- Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.

- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

## Strong candidates may have:

- Professional qualification (ACA, ACCA, CIMA) or equivalent certification.

- Familiarity with Salesforce CRM and its integration with billing/AR systems.

## Skills

### Required
- Accounts Receivable
- Collections
- Cash Application
- Dispute Management
- Cross-Functional Partnership
- Global Consistency & Compliance
- Process Improvement & Systems
- ERP
- Billing & Collections systems
- Excel/Google Sheets
- IFRS revenue recognition standards
- Expected credit loss methodologies
- Credit loss modelling
- Communication and negotiation skills
- Global framework
- Centralized policies and KPI targets

### Nice to have
- Professional qualification (ACA, ACCA, CIMA) or equivalent certification
- Familiarity with Salesforce CRM and its integration with billing/AR systems