# Value Acceleration Engineer

**Company**: Salesforce
**Location**: Mexico City
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico---Mexico-City/Forward-Deployed-Engineer-MTS_JR365826?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_81f27fc5-a68

## Description

Salesforce is seeking a Value Acceleration Engineer to join their team in Mexico City, Mexico. As a Value Acceleration Engineer, you will write code, build alongside customers, and get real workflows into production. This is forward-deployed engineering on an emerging product: what you learn in deployments will help determine what we build next.

**Build Directly With Customers**

- Work with process owners and customer IT to select workflows, define success, and secure the test access and data needed to build.

- Run hands-on sessions that help customers use the product themselves, with clear scope and readiness expectations.

- Help customers understand where the product can deliver value, explain its capabilities and limitations clearly, and connect technical results to business outcomes.

**Engineer Reliable Automation**

- Write custom JavaScript tools when existing capabilities cannot complete a task.

- Debug failures across browser behavior, agent execution, application state, and backend services.

- Build tests for business outcomes, exceptions, partial completion, and recovery.

- Help launch and stabilize workflows, documenting monitoring and recovery procedures and establishing support ownership with the team.

**Make the Next Deployment Easier**

- Turn deployment lessons into reusable tools and tests, and work with core engineering to address recurring product gaps.

- Use AI development tools thoughtfully while remaining accountable for code quality, security, and maintainability.

**Working With Customers**

- Expect approximately 40–60% travel, typically several days onsite at a time, for customer discovery, hands-on build sessions, and launches.

**Requirements**

- 2+ years of relevant experience

- You can write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.

- You enjoy working directly with users: asking precise questions, building alongside them, and explaining technical problems clearly.

- You've built working software and can explain your implementation choices, tests, and debugging.

**Nice to Have**

- Playwright, browser automation, browser extensions, RPA, or enterprise integration.

- Agent systems, tool execution, evaluations, or failure recovery.

- SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications.

- Forward-deployed engineering or customer-facing product development.

## Skills

### Required
- JavaScript
- TypeScript
- web applications
- APIs
- data flow

### Nice to have
- Playwright
- browser automation
- browser extensions
- RPA
- enterprise integration
- Agent systems
- tool execution
- evaluations
- failure recovery
- SAP
- Oracle
- Workday
- Salesforce

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico---Mexico-City/Forward-Deployed-Engineer-MTS_JR365826?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
