# Digital Sales Representative

**Company**: Zendesk
**Location**: Lisbon
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Lisbon-Portugal/Digital-Sales-Representative_R35682?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_81af62b9-3ed

## Description

We're looking for a motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience. As a Digital Sales Representative at Zendesk, you will become a product expert and articulate the value of Zendesk to an informed buyer. You will provide several touch points across the customer journey to help them make an informed buying decision. This is a new team at Zendesk, so you will be one of the founding members in what will be a fast-growing area for our business.

**Responsibilities**

- Respond to a large number of inbound leads and existing customers through various channels, primarily through chat and email.

- Actively resolve prospect and customer inquiries to drive online business conversion rates.

- Become an expert on Zendesk products.

- Be the voice of our customers; understand their needs and make them champions.

- Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.

- Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.

- Exceed activity, pipeline, and revenue goals on a weekly basis.

**Required**

- Excellent written communication skills in English. A secondary language of French, Dutch or Arabic is desired, but not required.

- Will require working with clients/prospects across Zendesk’s global market.

- 1+ years of sales experience; software/SaaS experience preferred.

- Real passion for Zendesk technology and quick ability to learn tools and processes.

- Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times.

- Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task.

- Work in-office 3 days per week.

**Benefits**

- Hybrid working model, allowing for flexibility to work remotely for part of the week.

- Opportunity to work with a global company and contribute to a fast-growing team.

## Skills

### Required
- English
- sales experience
- software/SaaS experience
- organisational skills
- multitasking

### Nice to have
- French
- Dutch
- Arabic

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Lisbon-Portugal/Digital-Sales-Representative_R35682?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)