# Transformation Lead

**Company**: Netguru
**Location**: Poznań, Greater Poland Voivodeship
**Work arrangement**: remote
**Experience**: senior
**Salary**: PLN 24,000-30,000 (B2B) or PLN 19,900-24,900 gross (Employment Contract)
**Category**: Operations
**Industry**: Technology

**Apply**: https://apply.workable.com/j/E4BF7C010F?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_818f1501-20f

## Description

We are seeking a Transformation Lead to join our team at Netguru, a trusted partner in digital commerce. As a Transformation Lead, you will play a crucial role in driving business process improvements and system transformations across the organisation.

Your tasks and responsibilities will include:

- Conducting process audits with stakeholders from various teams, identifying inefficiencies and opportunities for improvement

- Mapping and optimising key business processes, with a focus on sales processes and system replacements

- Assessing the existing systems landscape and defining which functionalities to retain, replace, consolidate, or discontinue

- Mapping data flows between various systems, including HubSpot, Salesforce, and internally developed systems

- Defining the source of truth for key data and gathering requirements for integrations and process improvements

- Overseeing system migrations and consolidations, including migration from PeopleForce to an internally developed platform

- Managing program plans, schedules, dependencies, and decisions

- Designing and delivering change communication

- Acting as a filter for new process and tool ideas, ensuring alignment with business priorities and systems architecture

Requirements:

- 5+ years of experience in transformation, process excellence, PMO, or operations at a company of 200-1,000 people

- Fluent English and Polish

- Experience leading cross-functional process optimisation and business systems transformation initiatives

- At least one system decommissioning, consolidation, or replacement experience

- Designing integrations at the requirements level and writing requirements for in-house development teams

- Data migration experience, including field mapping, cleansing, validation, and GDPR compliance

- Systems thinking and process modelling skills

- Experience working with senior stakeholders, including management boards

- Ability to hold to decisions under pressure and communicate clearly and concisely

Nice-to-haves:

- Experience with HubSpot, Salesforce, Productive, and enova

- Integration tools such as Make, Zapier, or n8n

- Experience in IT services or a software house

- Familiarity with internal business platforms and custom-built operational systems

- Experience using AI in operations

Benefits:

- Access to the WorkSmile platform offering benefits adapted to your preferences

- Multisport card, private health insurance package, life insurance, and hundreds of other options to choose from

- Discounts on Apple products

- Various internal initiatives, including webinars, knowledge sharing sessions, and internal conferences

## Skills

### Required
- process excellence
- PMO
- operations
- transformation
- system decommissioning
- consolidation
- replacement
- integration design
- data migration
- systems thinking
- process modelling
- program management
- change communication
- fluent English
- Polish

### Nice to have
- HubSpot
- Salesforce
- Productive
- enova
- Make
- Zapier
- n8n
- AI in operations

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/E4BF7C010F?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
