# Solutions Architect

**Company**: Synthesia
**Location**: New York City
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $140,000-$230,000
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q12057983

**Apply**: https://jobs.ashbyhq.com/synthesia/163816a3-11d0-4f20-b138-6629c73e3886
**Canonical**: https://yubhub.co/jobs/job_817cde42-f6d

## Description

## Solutions Architect

### About the role

We’re looking for a **Solutions Architect** to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.

You’ll work across **Sales, Product, Engineering, and Customer Success** to design solutions that unlock value at scale. This is not just implementation - it’s about **architecting customer success**, proving what’s possible, and accelerating customers toward full platform maturity.

You will be both **strategic advisor and technical architect**, helping customers:

- Make the right technical decisions

- Deploy the product and integrations successfully

- Operationalize change and scale

- Connect use cases to business outcomes

This role blends **technical hands-on depth, commercial awareness, executive influence, and platform thinking**.

### What you’ll do

- Lead customer implementations **end-to-end**, ensuring adoption, measurable outcomes, and long-term scalability.

- Design architectures that map Synthesia’s capabilities to **high-value customer use cases**.

- Partner with Sales on **solution scoping, proposals, API demos, and deal strategy**.

- Build proofs of concept to **demonstrate the art of the possible** and accelerate customer buy-in.

- Create **playbooks, frameworks, and integration patterns** that help us scale how we deliver value.

- Act as a **trusted advisor** to technical and business stakeholders — including VP- and C-level audiences.

- Collaborate with Product and Engineering to bring the **voice of the customer** into platform evolution.

- Contribute to **platform thinking** — helping shape how we scale Synthesia from product → ecosystem.

### **What we’re looking for**

- **5+ years** in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment

- Strong **project & stakeholder management** across multiple workstreams

- Hands-on experience working with **APIs, workflows, or integrations**

- Excellent **storytelling and communication** skills — able to engage technical and executive teams

- A **commercial mindset** — understanding how architecture drives adoption, retention, and expansion

- Proven experience building **scalable frameworks, architectures, or delivery models**

- Curiosity, initiative, and a **builder mentality** — with comfort navigating ambiguity in a high-growth environment

### Benefits

- Competitive salary range: $140,000-$230,000 depending on experience

- Opportunity to work with a leading AI video platform for business

- Collaborative and dynamic work environment

- Professional development and growth opportunities

- Recognition and rewards for outstanding performance

### How to apply

If you are a motivated and experienced Solutions Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

## Skills

### Required
- Solutions Architecture
- Technical Consulting
- Pre-Sales
- APIs
- Workflows
- Integrations
- Storytelling
- Communication
- Commercial Mindset
- Scalable Frameworks
- Architectures
- Delivery Models

### Nice to have
- Project Management
- Stakeholder Management
- Technical Leadership
- Platform Thinking
- Customer Success