# Vice President, Customer Solutions Center, Indonesia (SEA, East)

**Company**: Mastercard
**Location**: Jakarta, Indonesia (6th Floor)
**Experience**: executive
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Jakarta-Indonesia-6th-Floor/Vice-President--Specialist-Sales--Consumer-Solutions_R-290330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/vice-president-customer-solutions-center-indonesia-813586bb-0c9/

## Description

Mastercard is seeking a Vice President, Customer Solutions Center, Indonesia (SEA, East) to lead the Customer Solutions Center (CSC) strategy and execution in Indonesia.

The CSC brings together Mastercard's products, specialist sales, solution architects, and delivery capabilities to develop holistic customer solutions that accelerate growth, commercialization, and market transformation.

Key responsibilities:

- Lead the CSC strategy and execution in Indonesia, ensuring alignment to Mastercard's growth priorities and market opportunities.

- Partner with Country Manager, Product, Sales, Services, and Account Management teams to identify and accelerate strategic revenue opportunities across the region.

- Drive commercialization of Mastercard's products, services, and value-added capabilities through integrated, customer-centric solutioning.

- Lead executive-level customer engagements and support complex, multi-product opportunities, strategic deals, and transformational partnerships.

- Oversee and prioritize Solution Architects, Specialist Sales, Technical Architects, and Product Specialists to ensure effective deployment of resources against key opportunities.

- Establish agile cross-functional teams to develop, position, and deliver scalable customer solutions across multiple segments and markets.

- Drive adoption of Mastercard's strategic priorities, including digital payments, acceptance, tokenization, authentication, consumer solutions, commercial payments, and value-added services.

- Provide market intelligence, competitive insights, and customer feedback to influence product strategy, commercialization plans, and investment priorities.

- Foster collaboration and knowledge sharing across CSC teams, regional stakeholders, and market teams to improve customer outcomes and revenue performance.

- Represent Mastercard with senior executives, regulators, ecosystem partners, and key industry stakeholders.

Requirements:

- Extensive leadership experience in payments, financial services, fintech, technology, consulting, or a related industry.

- Proven track record of driving commercial growth through solution selling, business development, product commercialization, or strategic partnerships.

- Deep understanding of the payments ecosystem, including digital payments, acceptance, consumer and commercial solutions, authentication, tokenization, and value-added services.

- Demonstrated success leading large, diverse, and geographically dispersed teams across multiple markets.

- Strong executive presence with the ability to influence and engage senior stakeholders internally and externally.

- Proven ability to manage complex customer engagements, large-scale strategic initiatives, and cross-functional programs.

- Strong analytical, strategic thinking, and financial acumen with the ability to translate market opportunities into commercial outcomes.

- Ability to develop integrated customer solutions by leveraging multiple Mastercard capabilities to address customer needs and market opportunities.

- Excellent communication, negotiation, stakeholder management, and people leadership skills.

- Results-driven, highly collaborative, and comfortable operating in a fast-paced, matrixed environment.

- Experience engaging with financial institutions, fintechs, merchants, governments, and payment ecosystem participants is highly preferred.

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## Skills

### Required
- solution selling
- business development
- product commercialization
- strategic partnerships
- digital payments
- acceptance
- tokenization
- authentication
- consumer solutions
- commercial payments
- value-added services

### Nice to have
- engaging with financial institutions
- fintechs
- merchants
- governments
- payment ecosystem participants

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Jakarta-Indonesia-6th-Floor/Vice-President--Specialist-Sales--Consumer-Solutions_R-290330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)