# FinCrime Operations Senior Analyst - RFI **Company**: Wise **Location**: São Paulo **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Finance **Apply**: https://jobs.smartrecruiters.com/Wise/744000156072029-fincrime-operations-senior-analyst-rfi?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_80c449fc-5b3 ## Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As a FinCrime Operations Senior Analyst specializing in Requests for Information (RFI), you will be an integral part of the team responsible for facilitating the secure and compliant exchange of information about our customers and their use of our platform. Your role will involve supporting the RFI process by efficiently gathering, analyzing, and documenting data to ensure seamless information flow between Wise and its partners. This is vital for upholding regulatory requirements and internal policies. **Job Responsibilities** - RFI Management: Gathering, analyzing, and assessing relevant information to construct comprehensive and professional responses. - Data Analysis: Reviewing and interpreting data to identify patterns and potential risks associated with financial crime. - Documentation and Record Keeping: Maintaining meticulous, accurate, and timely documentation for all RFI reviews and decisions. - Risk Management and Escalation: Escalating critical incidents, high-risk customers, significant control weaknesses, or material breaches to direct leadership in a timely and precise manner. - Compliance with Guidelines: Staying informed about relevant regulations and internal policies, ensuring activities adhere to internal procedures and external expectations. - Trainings: Completing all company-assigned mandatory, refresher, or ad hoc trainings on time and with diligence. - Process Improvement: Contributing to the continuous improvement of RFI processes by raising process and/or tooling bugs, inefficiencies, and suggesting actionable and impactful enhancements. - Team Collaboration: Developing and maintaining productive and professional working relationships with colleagues. - Communication: Communicating clearly, professionally, and empathetically with customers via approved channels. - KPIs: Taking a proactive approach to consistently achieve individual and team targets. - Other: Performing additional tasks as assigned by your lead. **QUALIFICATIONS** - Strong verbal and written communication skills in English. - 1-2 years of experience in operations, compliance, or a related field. - Proven capacity to maintain a high level of quality and accuracy. - Basic understanding of global financial crime regulations and due diligence standards. - Excellent documentation skills. - Ability to work independently and make decisions within well-defined procedures. - Strong organizational skills with the ability to multitask and prioritize effectively. - Willingness to work flexible hours. - Proactive attitude with a willingness to learn and develop in the financial crime domain. **Nice to have** - Education: Bachelor’s degree in Finance, Business Administration, Law, or related field. - Certifications: ICA, CAMS, or equivalent certification. **Benefits** - RSU’s in a rapidly growing company - Annual self-development budget - Health and dental allowance - CarePlus - Company-paid: Life Insurance, and an EAP program - Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day - A paid 6-week sabbatical leave after four years - 8-weeks of paid parental leave - Child care assistance - Transportation vouchers - Meal and food vouchers - TotalPass access to 3,500 gyms and studios ## Skills ### Required - English - data analysis - documentation - risk management - compliance ### Nice to have - Spanish - ICA - CAMS --- Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000156072029-fincrime-operations-senior-analyst-rfi?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)