# Full Time Branch Ambassador

**Company**: Capital One
**Location**: Ridgewood, NJ
**Job type**: full-time
**Salary**: $51,542 - $54,600
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Ridgewood-NJ/Full-Time-Branch-Ambassador--Ridgewood_R1000386-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_80bf5ee8-603

## Description

At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. As a Branch Ambassador, you are the heartbeat of our space, embodying our culture of outstanding hospitality.

**The Guardian of Trust & Accuracy**: You'll execute high-volume cash transactions with 100% accuracy, maintaining a compliance-first mindset.

**The Digital Concierge**: You'll educate clients on leveraging mobile banking, remote deposit capture, and contactless payments.

**The First-Line Consultant**: You'll identify needs, listen actively, and pair clients with the right digital tools or banking solutions.

**The Hospitality Lead**: You'll greet customers, ensure no one feels like just a number, and balance efficiency with warmth.

**What You Bring**

- A Hospitality Heart: Making people feel welcome and heard.

- Tech Fluency: Early adoption of apps and digital tools.

- Precision and Detail: Getting numbers right and following procedures.

- Adaptability: Enjoying a fluid workspace.

- Curiosity: Seeking ways to improve the customer journey.

**Why Join Us?** This role offers a comprehensive benefits package, investment in your confidence and professional growth, and an inclusive environment.

**The Perks**

- Day 1 coverage for Medical, Dental, Vision, and Prescriptions.

- Paid Time Off.

- Education Assistance.

- Matching 401(k) contribution up to 7.5%.

- Paid Parental Leave.

- Mental Health support.

- Back-up Child or Elder Care.

**Essential Functions**

- Support surrounding Branches within a 50-mile radius.

- Flexible scheduling, including weekends.

- Attend required training sessions.

- Lifting up to 25 pounds and standing for extended periods.

- Regular and consistent attendance.

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification.

- At least 1 year of Retail, Sales, or Customer Service experience.

- At least 6 months of cash handling experience.

**Preferred Qualifications**

- Associate’s degree.

- 2+ years of Retail or Customer-facing experience.

- Proficient in G-Suite.

- Strong written and oral communication skills.

## Skills

### Required
- cash handling
- customer service
- digital tools
- hospitality

### Nice to have
- G-Suite
- written and oral communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Ridgewood-NJ/Full-Time-Branch-Ambassador--Ridgewood_R1000386-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)