# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Edinburgh, Midlothian
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400097200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-80bc8149-a89/

## Description

We are seeking a Customer Assistant to join our team in Edinburgh, Midlothian, United Kingdom. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring a smooth shopping experience.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a timely and professional manner

- Maintain a clean and tidy store environment, including restocking shelves and processing deliveries

- Work collaboratively with colleagues to achieve sales targets and promote products

- Develop knowledge of products and services to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player with flexibility and willingness to work across the store

- Open to learning, developing, and trying new things to improve customer experience

- Confident in using digital tools and technology to perform job tasks

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with matching contributions and up to 6x life cover

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and employee assistance programs

**Contract Details:**

- Part-time position with 12 contract hours per week

- Fixed-term assignment until 01/02/2027

- Availability window: Sunday 09:00-18:00, Monday 09:00-18:00

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## Skills

### Required
- customer service
- communication
- teamwork
- digital literacy

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Source: [Apply at hdhe.fa.em3.oraclecloud.com](https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400097200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)