# Manager of Care Management I

**Company**: Intermountain Health
**Location**: Nevada Central Office
**Experience**: senior
**Job type**: full-time
**Salary**: $44.99 - $69.44
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Nevada-Central-Office/Care-Management-Manager_R188320?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_80954c2d-e0a

## Description

The Manager of Care Management I leads and collaborates with care management operations across utilisation review, acute and emergency department care, and ambulatory/community settings, ensuring alignment with broader system-level strategies.

This role oversees multiple disciplines at various care sites within a market or region, working collaboratively with medical staff, nursing, clinical, and revenue cycle leaders to optimise patient care and financial performance.

Responsible for managing departmental services, including social work and complex care planning, transitions of care, and utilisation management.

The position ensures compliance with state, national, and regulatory requirements while fostering workforce development.

The manager plays a crucial role in shaping enterprise-wide strategies to deliver safe, high-quality, patient-centred, and equitable care.

Additionally, this role may require travel to various locations for operational oversight and leadership support.

**Essential Functions**

- Patient Experience & Advocacy: Drives patient satisfaction programs and mentors staff in service excellence.

- System-Wide Collaboration: Represents care management with healthcare executives, post-acute providers, multidisciplinary teams, and outreach programs to improve care transitions and service integration.

- Process Improvement Leadership: Drives high-impact change initiatives, monitors key performance indicators, and leads quality assurance efforts.

- Change Management: Leads strategic initiatives to support enterprise KPI’s and outcomes, manages transitions, and involves staff in decision-making.

- Continuous Improvement: Implements best practices, drives quality enhancements, and optimises operational effectiveness.

**Minimum Qualifications**

- Current Registered Nurse (RN) license in state of practice OR Licensed Clinical Social Worker (LCSW)/Licensed Master of Social Work (LMSW) or applicable license in state of practice with relevant experience at this licensure.

- Bachelor of Science in Nursing (BSN) OR Master of Social Work (MSW) from an accredited institution (degree verification required).

- Care Management Certification within 24 months of hire or promotion.

- Demonstrated care management experience.

**Preferred Qualifications**

- Previous management experience in hospital care management, utilisation review, ambulatory care management, ambulatory utilisation review, or related area.

**Physical Requirements**

- Ongoing need to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.

- Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.

- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.

- Expected to lift and utilise full range of movement to transfer patients.

- Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment.

**Benefits**

- Benefits eligible

- Comprehensive benefits package

## Skills

### Required
- Registered Nurse (RN)
- Licensed Clinical Social Worker (LCSW)
- Licensed Master of Social Work (LMSW)
- Bachelor of Science in Nursing (BSN)
- Master of Social Work (MSW)
- Care Management Certification

### Nice to have
- management experience in hospital care management
- utilisation review
- ambulatory care management

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Source: [Apply at imh.wd108.myworkdayjobs.com](https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Nevada-Central-Office/Care-Management-Manager_R188320?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)