# Agile Development Team Member

**Company**: Leidos
**Location**: Washington, DC
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $87,100.00 - $157,450.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Washington-DC/ServiceNow-Developer_R-00192394?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_808b95c2-847

## Description

Join Leidos' Digital Sector as we stand up a brand-new Agile development team at the forefront of federal IT modernization, delivering real digital transformation where it matters most.

This is a rare ground-floor opportunity to architect, build, and integrate cutting-edge infrastructure solutions in support of some of our nation's most sensitive and critical missions.

**What to Expect:**

- Early-stage flexibility with partial telework during initial development phases

- Full-time on-site presence at a secure facility in Washington, DC will be required as the program matures

- Collaborative, Agile environment where your input shapes the architecture from day one

- Dev platform based on ServiceNow, Elastic, AWS, and RedHat

**Primary Responsibilities:**

- Support the setup, configuration, and implementation of ServiceNow ITSM, OMT, TSM, and TSOM modules.

- Build and maintain forms, reports, views, workflows, groups, roles, dashboards, and scheduled reporting.

- Create and manage integrations with ServiceNow (Elastic, Netcool, Kafka, etc.).

- Coordinate and support platform and application upgrades.

- Help design and document business process flows and propose solutions based on operational needs.

- Configure ServiceNow functions and workflows to support ticketing, order management, and re-engineered business processes.

- Analyze customer data trends to enhance user experience and network performance.

- Engage with customers on technical considerations, issues, and system engineering decisions.

- Develop, configure, customize, and troubleshoot the ServiceNow platform.

- Automate and orchestrate tasks and integrations across applications and platforms.

- Design, build, and enhance ServiceNow applications in an Agile Scrum environment.

- Collaborate across engineering, development, and analysis teams to support ongoing enhancements.

- Maintain documentation and follow development best practices.

- Gather cross-functional requirements to support ongoing ServiceNow configuration and support.

- Incorporate UI/UX requirements into ServiceNow development.

- Follow coding standards and contribute to technical documentation.

- Support data migration activities.

- Design solutions aligned with configuration management policies.

- Integrate and maintain high-quality data across multiple sources within the CMDB.

**Basic Qualifications:**

- Active TS/SCI clearance

- Current Security+ certification or higher/equivalent

- Ability to work on-site in Washington, DC

- 3+ years of experience with technology infrastructure design, development, and support

- 2+ years of ServiceNow development experience

- Excellent customer service skills and ability to work independently

**Preferred Qualifications:**

- ServiceNow Certified Application Developer

- Experience with Agile development and testing methodology

- Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.

- Experience with JIRA, Git, and Confluence

- Understanding of ITIL foundation or ITIL certified

- AWS cloud and ServiceNow certifications

## Skills

### Required
- ServiceNow
- Elastic
- AWS
- RedHat
- Agile
- ITSM
- TSM
- OMT
- TSOM

### Nice to have
- JIRA
- Git
- Confluence
- ITIL
- AWS cloud
- ServiceNow certifications

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Washington-DC/ServiceNow-Developer_R-00192394?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)