# Coffee Specialist (Sur La Table) **Company**: Sur La Table **Location**: North Bethesda, MD **Work arrangement**: onsite **Job type**: part-time **Salary**: $17.65 - $18.78 an hour **Category**: Retail **Industry**: Retail **Apply**: https://jobs.lever.co/cscgeneration-2/e1046300-1f8d-499b-9bbf-0739f7b5407b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_802dd00f-088 ## Description As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things coffee. This position is responsible for delivering exceptional service by sharing product knowledge, brewing techniques, and personalized recommendations. Key Responsibilities: **Customer Experience & Brand Representation** - Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. - Lead engaging and informative coffee brewing demonstrations that showcase Sur La Table's expertise and unique competitive edge offerings. - Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art. - Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin. **Sales & Business Performance** - Recommend appropriate coffee equipment and maintenance practices based on customer needs. - Promote and sell coffee products, equipment, and accessories to customers. - Assist the store in achieving revenue goals by driving customer engagement and conversion through education. - Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. **Team Engagement & Store Support** - Partner with store leaders to ensure alignment between culinary programming and store priorities. - Collaborate on merchandising strategies that highlight key tools and products featured in classes. **Operations & Compliance** - Ensure compliance with food safety standards, local health codes, and sanitation regulations. - Always maintain a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods. - Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. - Ensure store safety and cleanliness, addressing any maintenance needs promptly. **Physical Requirements** - Ability to communicate verbally and work cooperatively with associates and customers. - Ability to remain standing for up to 4 hours at a time. - Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor. - The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. - Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. - Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques. - Ability to lift and/or move merchandise weighing up to 50 lbs. - Ability to ascend/descend ladders to retrieve and/or move merchandise. - Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. - Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. **Qualifications & Experience** - Must be 18 years of age or older at time of employment. - Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment. - Ability to create engaging, hands-on experiences for customers. - Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others. - Excellent communication, problem-solving, and decision-making abilities. - Passion for community engagement and delivering exceptional customer experiences. - Proficiency in Microsoft Office and retail management systems preferred. ## Skills ### Required - coffee brewing methods - product knowledge - customer service - communication skills - problem-solving skills ### Nice to have - Microsoft Office - retail management systems --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/e1046300-1f8d-499b-9bbf-0739f7b5407b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)