# Success Architect - Industries cloud **Company**: Salesforce **Location**: Dublin **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Category**: Sales **Industry**: Technology **Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Ireland---Dublin/Success-Architect---Industries-cloud_JR346094?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7fe49fbf-fe7 ## Description ### Job Overview As a Success Architect specializing in Industries cloud, you will partner with Salesforce's most strategic and high-priority customers to assess their Cloud implementations and deliver expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption. ### About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company leads workforce transformation in the agentic era. ### Responsibilities - Drive Customer Impact – Partner with strategic and high-priority customers, assessing their Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption. - Lead with Expertise – Serve as a trusted Core Clouds SME within the broader Success Architect organization providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. - Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions. - Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption. - Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of customers. - Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth. ### Basic Requirements - Solution Design & Architecture: Proven years of experience in software, system, or enterprise architecture. - Expertise in Salesforce products, platform capabilities, technical governance, and best practices. - Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure. - Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices. - Familiarity with vertical-specific solutions among retail, manufacturing, education, non-profit (preferred). - Communication & Leadership: Ability to assess business objectives, propose solution options, and drive stakeholder alignment. - Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences. - Skilled in creating clear, visually compelling design documents for diverse stakeholders. - Proven ability to lead discussions, influence decision-making, and advocate for best practices. - Strategic Thinking & Problem Solving: Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation. - Provide data-driven insights on customer success stories and industry trends. - Passion for continuous learning and staying ahead of emerging technologies. ### Desired Technical Skills - Expertise in Industry Clouds: Consumer Good Cloud, Manufacturing Cloud, Non Profit Cloud, Loyalty Management, Public Sector Sector Solutions, Education Cloud, Health Cloud, Life Science, Financial Service Cloud - OmniStudio Knowledge: Ability to configure and optimize these features to meet business needs. - Data Management & Integration: Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules, and data governance best practices. - Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica), and third-party connectors. - Secure & Scalable Architecture: Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. - Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations. - Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations, and suboptimal sharing and security model configurations. - Salesforce Development: Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC). - Ability to develop and optimize custom triggers, controllers, batch jobs, and asynchronous processing. - Familiarity with governor limits and best practices for efficient code execution. - System Integration & Extensibility: Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. - Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect and Event Relay. ### Certifications - Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant - Desired: Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect), OmniStudio Consultant, Agentforce Specialist ### Benefits When you join Salesforce, you’ll have access to benefits and resources to support your well-being and career growth. ## Skills ### Required - Solution Design & Architecture - Salesforce products - Enterprise application integration - Communication & Leadership - Strategic Thinking & Problem Solving ### Nice to have - Expertise in Industry Clouds - OmniStudio Knowledge - Data Management & Integration - Secure & Scalable Architecture - Salesforce Development --- Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Ireland---Dublin/Success-Architect---Industries-cloud_JR346094?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)