# Senior Technical Consultant

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Canada---Toronto/Senior-Technical-Consultant---PubSec_JR355276?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7f724121-e96

## Description

Join Salesforce, the company leading workforce transformation in the agentic era, as a Senior Technical Consultant. You will support a work stream in sophisticated enterprise customer engagements, partnering with key collaborators to achieve the vision while completing key deliverables.

**Responsibilities:**

- Become a highly certified and recognized Salesforce expert

- Help clients consistently meet/exceed goals and metrics

- Contribute to customer success through front and backend solution development and release management

- Deliver high client satisfaction (CSAT)

- Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.

- Up-skill on AI Fluency and an AI-Native delivery methodology, utilizing AI tools, developer assistants, and agentic evaluation frameworks to accelerate implementation across projects.

- Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.

- Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution.

- Identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.

- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.

- Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice.

**Minimum Qualifications:**

- Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management.

- Experience as an Architect or Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.

- 2+ years experience as an Architect or Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.

- Experience with Waterfall and/or Agile implementation methodologies.

- Ability to work independently and be a self-starter.

- Proven ability to analyze, design, and optimize business processes via technology and integration.

- Polished speaker with the ability to evangelize best practices at various levels within a large organization.

- Strong communication skills, both written and verbal.

- Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.

**Preferred Qualifications:**

- PASSION: Passionate about Customer Success

- BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on

- THOUGHT LEADER: Strong point of view and executive presence.

- URGENCY: Ability to move fast and drive business value and results

- OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart

- TRUST: Trust the company’s core values

- ADAPTABLE: Excels in high levels of uncertainty and change

## Skills

### Required
- Salesforce
- AI
- Enterprise Architecture
- Integration Technologies
- Agile
- Waterfall
- Communication
- Project Management

### Nice to have
- Leadership
- Customer Success
- AI Fluency
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Canada---Toronto/Senior-Technical-Consultant---PubSec_JR355276?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)