# Risk & Security Solutions Lead

**Company**: Visa
**Location**: Atlanta, GA, GA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $180,200 to $316,200 USD per year
**Category**: Operations
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Atlanta-GA/Senior-Director--Head-of-Professional-Services-Delivery---Risk---Security-Solutions--RAS----GTMS_REF089768W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7f27e63c-20f

## Description

Visa's Risk & Security Solutions help clients make better fraud decisions. Solutions built on real-time decisioning, rules engines, ML models, and deep client-specific configuration are never deployed once and left static , they continuously engage with clients to provide incremental value.

This role exists to build and lead the solution layer for Visa's Risk & Security Solutions, transforming and establishing PS as a distinct, strategic function that owns the engagement model end to end.

**Key Responsibilities:**

- Develop and implement a comprehensive strategy and vision for the Delivery function, defining how the team operates as the solution layer that turns platform capability into client outcomes.

- Build an engagement model that operates continuously, not episodically, and owns outcomes, not just interactions.

- Translate product capability into client solutions through continuous discovery and owning the client relationship during implementation.

- Deliver incrementally against evolving client needs, surfacing product gaps with precision and context in alignment with the product roadmap/implementation plan.

- Close the loop between client reality and roadmap decisions.

- Lead the transformation to a gated delivery lifecycle with formal project charters, standardized methodology, and governance structure.

- Establish RAID governance, formal escalation paths, and PSA tooling across all active implementations.

- Ensure smooth adoption and transition of tooling to MS Dynamics Project Operations.

- Define and enforce a clean PS-to-Customer Success / Managed Services handoff protocol at go-live.

- Lead and develop both people leaders and individual contributors through functional leads across Implementation Consulting, Project Management, and Resource Management.

- Build organizational capability through certification, structured upskilling, and targeted hiring , closing the skills gap across the full lifecycle, from discovery through hypercare.

- Lead executive steering committee engagement for strategic accounts.

- Provide hands-on delivery oversight of key Tier 1 accounts.

- Collaborate tightly across Product, Sales, Engineering, and Client Services, influencing without direct authority.

**Requirements:**

- 12 or more years of work experience with a bachelor's degree or at least 10 years of work experience with an Advanced Degree.

- Proven people leadership of large, multi-disciplinary teams through functional leads.

- Strong commercial acumen , SOW ownership, pricing strategy, and milestone-based delivery models.

- Demonstrated delivery and process rigor , lifecycle methodology, RAID governance, PSA tooling.

- Exceptional executive client engagement at steering-committee / C-suite level.

- Ability to operate and lead through ambiguity, building structure in a transforming function.

- Strong cross-functional influence in a matrixed environment.

- Working knowledge of SI partner ecosystems.

**Salary Range:** $180,200 to $316,200 USD per year

**Benefits:** Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program

## Skills

### Required
- Risk & Security Solutions
- Real-time decisioning
- Rules engines
- ML models
- Client engagement
- Project management
- Governance structure

### Nice to have
- Domain familiarity with risk, fraud, authentication, or real-time decisioning platforms

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Atlanta-GA/Senior-Director--Head-of-Professional-Services-Delivery---Risk---Security-Solutions--RAS----GTMS_REF089768W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)