# Front of House Leader

**Company**: Pret
**Location**: Fulham Palace Road
**Job type**: full-time
**Salary**: £14.10 - £14.10
**Category**: Hospitality
**Industry**: Retail

**Apply**: https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Fulham-Palace-Road/Front-of-House-Leader_JR1035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/front-of-house-leader-7f04cfe9-d1c/

## Description

We are seeking a Front of House Leader to join our team at Pret. As a Front of House Leader, you will be an in-shop champion, coaching and mentoring your team to deliver exceptional customer service. You will be responsible for driving team performance, protecting profit, and maintaining high standards.

## About You

- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.

- Share our passion for exceptional customer service.

- Spread joy every day through small acts of kindness.

- Lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

## Responsibilities

- Coach and mentor your team to deliver exceptional customer service.

- Drive team performance and protect profit.

- Maintain high standards and keep customers happy.

- Roll up your sleeves and get involved in the shop when needed.

## Benefits

- Base Pay Rate: £14.10 - £14.10 per hour

- Additional £1.25 per hour Mystery Shopper bonus once training is complete

- Earn an extra £5 per hour for any shift started between 3-5am

- 28 days annual leave (pro-rata if you're part-time)

- Pension scheme

- Healthcare cash plan

- Free food and drink while you’re working

- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)

- Loyalty award after 5, 10, 15, 20 years’ service

- Regular rewards and recognition for amazing standards

- Access marketplace discounts on shopping, travel, fitness, dining, tech and more

- Comfy free shoes to wear on shift

## Life in Our Shops

- Individual ways to grow: fully funded professional qualifications, leadership development, and informal and formal mentoring.

- Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.

- Pace & variety: Build a diverse skillset, meet some new people, and learn.

- Community & purpose: We work together to create positive change through the Pret Foundation.

## Our Values

- Happy Teams Happy Customers

- Amazing Standards Every Day

- Never Standing Still

- Doing The Right Thing

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- customer service
- team management
- leadership

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Source: [Apply at pret.wd3.myworkdayjobs.com](https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Fulham-Palace-Road/Front-of-House-Leader_JR1035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)