# Visa Direct Commercial Readiness, Senior Manager

**Company**: Visa
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---London-United-Kingdom/Senior-manager--Visa-Direct-Commercial-Readiness_REF089024W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7eff51fe-53c

## Description

The Visa Direct Commercial Readiness, Senior Manager will oversee key operational processes that support the successful enablement of Visa Direct programs.

This role will manage documented processes, ensure programs coming to market are commercially ready prior to regional communication and launch, and maintain assets that support sales and solutioning functions.

The Senior Manager will work cross-functionally with global and regional commercialization, product, sales, solutioning, operations, and client-facing teams to drive process discipline, readiness, clear communications, and effective asset management across Visa Direct initiatives.

Key Responsibilities:

- Manage and continuously improve documented processes that enable clients to participate in Visa Direct programs.

- Coordinate cross-functional inputs to validate that newly launching Visa Direct programs are commercially ready for regional communication and activation.

- Support commercial readiness activities, including launch preparation, issue tracking, and readiness validations.

- Develop and distribute communications, including emails, newsletters, and PowerPoint, ensuring high-quality information is delivered to global and regional teams with clarity, timeliness, accuracy, and alignment to business objectives.

- Manage procedural assets, including playbooks, implementation materials, FAQs, templates, and other enablement resources.

- Identify process gaps, operational risks, and improvement opportunities, and drive actions to improve scalability and efficiency.

- Maintain strong documentation standards, version control, asset organization, and governance across Visa Direct materials.

- Translate complex program information into easy-to-understand messaging and high-quality PowerPoint presentations.

- Demonstrate strong program management, communication, stakeholder management, and problem-solving skills in a fast-paced, matrixed environment.

Qualifications:

- 6 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree.

- Minimum 5 years of experience with payments/operations analytics or equivalent.

- Excellent communication, storytelling, and presentation skills.

- Expert-level PowerPoint and advanced-level Excel skills.

- Critical thinker, strong organization skills, highly engaged, and detail-oriented.

- Basic understanding of technical schemes required.

Preferred Qualifications:

- 8 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree.

- Experience in implementing new digital payments solutions, and experience in working with cross-regional stakeholders.

- Knowledge in global money movement payment flows across payment types.

- Understanding and knowledge of Visa Direct and Global payment network Technology Stack.

- Skilled in the knowledge of various payment technologies and trends in new payment globally.

- Strong team player, self-motivated, and able to work independently.

- Ability to navigate in a highly matrixed global organization and drive results.

- Aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results.

- Process-oriented, with a high attention to detail and quality.

- Demonstrated thought leadership and the aptitude to think creatively.

- Hands-on, entrepreneurial, and nimble, while also able to navigate a globally matrixed environment.

- Strong interest and experience in AI and agentic solutions.

## Skills

### Required
- payments/operations analytics
- PowerPoint
- Excel
- program management
- communication
- stakeholder management
- problem-solving

### Nice to have
- digital payments solutions
- cross-regional stakeholders
- global money movement payment flows
- Visa Direct
- Global payment network Technology Stack
- payment technologies
- AI
- agentic solutions

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---London-United-Kingdom/Senior-manager--Visa-Direct-Commercial-Readiness_REF089024W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)