# Medical Information Specialist

**Company**: Fortrea
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Manila/Medical-Contact-Center-Associate-I_266007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7efeddaf-132

## Description

We are seeking a Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for responding to medical information queries, product quality complaints, and general queries received via telephone, email, fax, and other channels.

Key responsibilities include:

- Respond to medical information queries, product quality complaints, and general queries

- Record and report adverse drug reactions in a timely manner according to regulations and internal procedures

- Execute drug safety data management processes, including call intake, documentation, peer review, and case follow-up

- Perform and support various activities such as tracking information and metrics, quality control, training, and data reconciliation

- Ensure the quality of data processed

The ideal candidate will have:

- A Bachelor's or Master's degree in Pharmacy, Life Science, Medical Science, or a related field, with 1-2 years of safety experience

- Good written and verbal communication skills

- Ability to receive and manage inbound and outbound calls

- Ability to analyze and synthesize medical information

- Good understanding of regulatory requirements, pharmacovigilance practices, and ICH GCP guidelines

- Technical proficiency with Microsoft Office suite applications

- High degree of accuracy with attention to detail

- Ability to work independently with moderate supervision

Preferred qualifications include:

- A degree in Biological Sciences, Pharmacy, Nursing, Life Sciences, or Chemistry

- Experience in a call center process

The work environment is an office setting or remote.

## Skills

### Required
- Microsoft Office
- medical information analysis
- pharmacovigilance
- regulatory compliance
- communication skills

### Nice to have
- Biological Sciences
- Pharmacy
- Nursing
- Life Sciences
- Chemistry
- call center experience

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Source: [Apply at fortrea.wd1.myworkdayjobs.com](https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Manila/Medical-Contact-Center-Associate-I_266007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)