# Associate Director, Sales Force Effectiveness

**Company**: IQVIA Health System Services (HSS)
**Location**: Dortmund
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Dortmund-Germany/Associate-Director---Sales-Force-Effectiveness--m-w-d-_R1562700?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7eec55ec-deb

## Description

As Associate Director, Sales Force Effectiveness, you will drive sales excellence, operational efficiency and data-driven decision-making across the commercial organization. Acting as a strategic partner to Sales Leadership, you will align processes, systems, analytics and resources to strengthen performance and support sustainable growth.

**Your Responsibilities**

- Take end-to-end accountability for tender management and public or private requests for proposal: assess opportunities, establish governance and timelines, coordinate cross-functional contributions, contribute hands-on to tender content, prepare decision papers and approval recommendations, ensure compliant and timely submission, and maintain rigorous deadline and follow-up control.

- Drive sales force effectiveness through clear KPIs, performance dashboards, robust forecasting, and actionable management insights.

- Own and continuously improve sales standards and processes, reporting quality and operational planning, including maintaining an accurate and up-to-date sales pipeline in Salesforce and supporting contract management activities.

- Support annual sales planning, target setting, territory optimization, market analysis, and commercial transformation initiatives.

- Lead and develop Sales Operations and Business Support professionals while fostering accountability, collaboration, and continuous improvement.

**Your Profile**

- Degree in Business Administration, Economics, Business Informatics, or a related field.

- Several years of experience in Sales Operations, Sales Excellence, Commercial Effectiveness, Business Development, or tender management.

- A consulting background, ideally gained in a leading management consultancy, would be considered a valuable asset for this role.

- Strong analytical, commercial, and problem-solving capabilities, combined with confident stakeholder management.

- Experience with CRM systems, business intelligence tools, and performance analytics.

- Proven leadership skills, a structured delivery mindset and the ability to manage complex, deadline-driven processes end to end.

## Skills

### Required
- Business Administration
- Economics
- Business Informatics
- Sales Operations
- Sales Excellence
- Commercial Effectiveness
- Business Development
- tender management
- CRM systems
- business intelligence tools
- performance analytics
- leadership

### Nice to have
- consulting background
- management consultancy

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