# Life Insurance Operations Specialist

**Company**: FWD Group
**Location**: Hong Kong
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Pacific-Place/Senior-Manager--HNW-Business-Support--Strategic-Partnerships_JR-0027976?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/life-insurance-operations-specialist-7e7b5621-ce5/

## Description

FWD Group, a leading pan-Asian life and health insurance business, is seeking a Life Insurance Operations Specialist to support distribution channels in growing High Net Worth and Ultra High Net Worth business.

The successful candidate will act as a key point of contact for POS enquiries and requests, provide end-to-end case management support for policy servicing submissions, handle Premium Financing cases, and coordinate premium financing operational matters.

Key responsibilities include:

- Supporting distribution channels to grow High Net Worth and Ultra High Net Worth business

- Acting as a key point of contact and subject matter expert for POS enquiries and requests

- Providing end-to-end case management support for policy servicing submissions

- Handling Premium Financing cases and coordinating premium financing operational matters

- Coordinating and facilitating the onboarding of new Premium Financing platforms

The ideal candidate will possess:

- A degree in business or a related discipline

- At least 7 years of relevant experience in life insurance operations, preferably covering HNW business, POS case management, and Premium Financing

- Experience in supporting international brokers and handling operational or policy servicing matters for both Hong Kong- and Bermuda-issued policies

- Demonstrated experience in handling Premium Financing cases and coordinating the onboarding of new Premium Financing platforms

- Strong knowledge of life insurance products and operational flows

- Strong interpersonal skills, problem-solving skills, and team leadership/player abilities

- Fluency in both written and spoken English and Chinese

In return, we offer a competitive salary package, 5-day workweek, 20-22 days of annual leave, and excellent learning and development opportunities.

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## Skills

### Required
- life insurance operations
- Premium Financing
- policy servicing
- case management
- interpersonal skills
- problem-solving skills
- team leadership
- English
- Chinese

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Source: [Apply at fwd.wd3.myworkdayjobs.com](https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Pacific-Place/Senior-Manager--HNW-Business-Support--Strategic-Partnerships_JR-0027976?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)