# Country Digital & Technology Senior Manager

**Company**: GlaxoSmithKline (GSK)
**Location**: Worli Mumbai, Maharashtra
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/India---Maharashtra---Worli-Mumbai/Senior-Manager-Digital-and-Technolgy-Thailand_450756?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7ddeead1-6a9

## Description

The Country Digital & Technology Senior Manager is the senior Digital & Technology leader accountable for Digital, Data, AI and Technology outcomes within a Local Operating Company (LOC), or cluster of LOCs.

Key Responsibilities:

- Lead Country D&T Strategy and Execution: Translate the country’s business strategy into an integrated Digital & Technology (D&T) roadmap, aligning local market priorities with enterprise strategy, value creation, capacity, investment and governance requirements.

- Strategic Business Partnership and Leadership: Act as the accountable D&T leader and primary technology partner, part of the LOC Leadership Team, representing GSK Tech and orchestrating enterprise capabilities to address local business priorities.

- AI-Enabled Business Transformation: Drive AI-led business transformation by identifying, prioritising and scaling high-value opportunities across AI, data and omnichannel engagement.

- Intelligent Automation and Human–AI Collaboration: Accelerate productivity and operational efficiency through intelligent automation, leveraging enterprise platforms, applications and low-/no-code capabilities.

- Commercial Technology and Service Governance: Own the governance and performance of local core commercial technology, systems and services, ensuring business adoption, lifecycle management, service excellence, business continuity, operational resilience, compliance and effective risk management.

- Portfolio, Demand and Value Management: Lead the end-to-end technology demand and portfolio lifecycle, from opportunity identification and value assessment through prioritisation, investment planning, delivery and benefits realisation.

- Product-Led Strategy and Enterprise Reuse: Champion product-led thinking and strategic reuse of global and regional platforms, products and capabilities.

- Data, Analytics and Insight-Led Decision-Making: Enable data-driven business decisions through trusted data, actionable analytics, customer insights, omnichannel performance metrics and forward-looking dashboards.

- Digital Capability and Talent Development: Build digital, data and AI maturity across the LOC by strengthening business capabilities, upskilling commercial teams and developing local champions.

- Responsible Technology, Risk and Compliance: Champion the secure, ethical and compliant adoption of technology, AI and data capabilities.

Required Skills & Qualification:

- Minimum Bachelor/Masters degree or equivalent experience in Information Technology, Digital, Data, Life Sciences, Commercial Operations or a related discipline.

- Significant experience in Digital, Technology, Data, AI, Product, Commercial Excellence or Business Transformation.

- 12+ years in technology/digital with substantial leadership experience.

- Experience in a global role with exposure to markets such as Southeast Asia and APAC, preferably Thailand.

Preferred Skills:

- Vendor & Financial Management: Proven expertise in managing external service vendors and controlling IT financial cross-charge and provisioning models.

- Service Architecture, ITSM - ServiceNow processes including Configuration Management Database (CMDB), Risk & Control Assessments (R&CA), Incident Management, and Knowledge Management for all regional tech services.

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## Skills

### Required
- Agile Methodology
- Cross-Functional Teamwork
- Data Analysis
- Design Thinking
- DevOps
- Prioritization
- Product Development Research
- Product Roadmapping
- Project Management
- Return on Investment (ROI)
- Software Development
- Strategy Deployment
- User Experience (UX)
- User Interface (UI) Design

### Nice to have
- Vendor & Financial Management
- Service Architecture
- ITSM - ServiceNow

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/India---Maharashtra---Worli-Mumbai/Senior-Manager-Digital-and-Technolgy-Thailand_450756?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)