# Workplace Experience Program Manager **Company**: Gusto **Location**: San Francisco, CA **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: Competitive **Category**: HR **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/gusto/jobs/7961108?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7dbd7eb4-abf ## Description About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers. About the Role The Workplace Experience Program Manager is a key member of the Workplace Experience team, responsible for delivering engaging, high-impact programs that foster a connected, inclusive, and memorable workplace environment. This role manages the planning and execution of on-site events, employee engagement initiatives, and workplace experience programs, serving as the primary point of contact for Environment (ENV) events and day-to-day experience communications. Responsibilities Design and Deliver Experience Programs & Activations - Develop, execute, manage and evolve office experience programs that enhance day-to-day employee interactions with the workplace; including reception and visitor experience, onboarding touchpoints, space planning coordination, swag management and other in-office services that contribute to a welcoming, efficient, and community-driven environment. - Align experience initiatives with company values in partnership with People, Community Team, IT, and Communication teams. - Develop activations and calendars for cultural moments, seasonal celebrations, and employee appreciation initiatives for all of office sites. - Design, manage, and continuously improve office experience feedback programs , including pulse surveys, feedback channels, and post-event check-ins , to capture meaningful input from Gusties across all office locations. Lead On-Site Environment Events Program - Serve as the point of contact for all Environment (ENV) event programming at assigned sites. - Manage all event intake requests, facilitating room booking, catering, set-up and other related event logistics. - Coordinate all scheduled events with Site leads ensuring all parties have a clear understanding of logistics, timing and responsibilities. Drive Workplace Communications - Manage localized workplace communications, including digital signage, Slack channels, email, and experience updates. - Collaborate with Internal Communication and Community and Inclusion (C&I) teams to amplify internal messages and programming. - Serve as a key liaison between reception/front-of-house staff and the broader employee population, ensuring timely and consistent communication of office happenings, logistics, and resources. Here’s what we're looking for: - 5+ years of experience in workplace experience, event planning, internal communications, and program development and management. - Proven ability to manage multiple programs and priorities with strong attention to detail and follow-through. - Experience executing events from concept to completion in fast-paced, dynamic environments. - Excellent communication and stakeholder management skills across all levels of the organization. - High emotional intelligence, a hospitality-first mindset, and a passion for building inclusive workplace experiences. - Proficiency in Google Workspace and collaboration platforms such as Slack, Notion, and Claude Office and Location This role is based in our San Francisco, CA office. Given the nature of this role, the Workplace Experience Program Manager is expected to work from the San Francisco office 2-3 days per week (or more depending on business needs). Compensation Our cash compensation amount for this role is targeted at $119,000/yr - $147,000/yr for San Francisco. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. ## Skills ### Required - Google Workspace - Slack - Notion - Claude - Event planning - Internal communications - Program development and management --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gusto/jobs/7961108?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)