# Telstra Retail: Customer Service & Sales Consultant BUSSELTON **Company**: Telstra **Location**: Telstra Store Busselton **Salary**: $71,330.00 per year **Category**: Customer Service **Industry**: Telecommunications **Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Busselton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10168150?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7db0b812-07f ## Description As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. **Ready to Make a Difference? Join Our Iconic Team at Telstra!** At Telstra, we’re more than just a leading telecommunications company,we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store,you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. **What You’ll Be Doing:** - Deliver exceptional customer experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. - Be the go-to tech expert: stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. - Achieve and excel: use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. - Collaborate and contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. **Salary and Benefits:** - Annual fixed remuneration: $71,330.00 per year (*junior rates apply for those under 20 years of age)* - Hourly rate: $33.33 per hour (*junior rates apply for those under 20 years of age)* - Penalty rates: additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays - 12% superannuation included - Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners - Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave - Training & career growth opportunities: access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step - Flexibility: we offer flexible working hours and a supportive approach to parental leave,do it your way! - Recognition & rewards: benefit from monthly performance rewards and a range of recognition programs to celebrate your success - Inclusive culture: join a diverse and inclusive team where everyone’s unique perspective is valued and respected. **Is it You We’re Looking For?** - Great communication skills: you’re a natural at connecting with people and making their day better. - Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer. - Sales drive: you’re motivated to achieve (and exceed!) sales targets and KPIs. - Passion for learning: you’re eager to grow and develop your skills in a dynamic environment. - Resilience and positivity: you have a can-do attitude, even when things get busy. - Customer-facing experience: previous experience is a plus but not required,bring your enthusiasm and we’ll teach you the rest! ## Skills ### Required - customer service - sales - communication - problem-solving ### Nice to have - tech expertise - consultative selling --- Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Busselton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10168150?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)