# Account Executive - Services

**Company**: Cisco
**Location**: Bangalore, India
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Account-Executive---Services_2023537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7d830ef2-39f

## Description

As an Account Executive - Services at Cisco, you will manage large segment accounts globally, serving as the primary influencer in purchasing decisions.

You will build and sustain strong, long-term relationships with clients, collaborate with customers to understand their business goals, identify opportunities for upsell/cross-sell additional solutions, and create demand based on what's possible in customer roadmaps.

Your responsibilities will include:

- Developing and managing strategies for highly complex, multi-faceted deals and leading complex negotiations

- Championing service sales for a strategic Region or set of accounts, cultivating deep relationships with key customers, and influencing account growth and the customer lifecycle

- Tailoring engagement strategies to activate Champions, reflect buyer's Decision Criteria, and anticipate the expectations of the Economic Buyer

- Guiding teams in engaging C-suite Economic Buyers, activating cross-business Champions, and owning the Paper Process

- Locking preference by tying Cisco's portfolio to enterprise-wide Decision Criteria

- Influencing discovery strategies, championing innovative approaches that help unlock customer value through services

- Co-developing initiatives to ensure Cisco's consistent alignment with customer expectations, services standards, and communication protocols

- Advancing insight-driven strategies that strengthen engagement and accelerate service uptake

- Developing strategies to enhance communication and accountability across teams, maintaining focus on customer satisfaction

- Directing initiatives to adapt future-focused service offerings to better meet evolving customer objectives and expand account through lifecycle selling

- Creating strategies grounded in the E2E selling methodology to elevate team knowledge, boost effectiveness, and deliver greater customer value and impact

- Developing strategies for fostering collaboration across the organization, ensuring integrated efforts aligned with required customer intimacy

- Designing methodologies that enable future process optimization and strengthen forecasting precision

- Developing initiatives to nurture gravitas in customer engagements, ensuring teams communicate with clarity, credibility, and strategic alignment

- Building outstanding relationships with C-levels within customer accounts, and the ability to strongly influence account managers, specialists, and channels, with consistent display of technical knowledge

**Requirements:**

- Bachelor's or Master's degree or equivalent with a strong technical and business knowledge

- 10 years of successful sales experience managing large strategic accounts, building and developing sales relationships to a CXO level in a growing business environment

- A strong track record in sales

- Demonstrate the necessary skills to negotiate issues with peers, partners, and customers using a Win/Win philosophy

**Preferred Qualifications:**

- Solid understanding of IT Service Management and the ability to map differentiated Cisco Services into existing or IT Service landscapes

- Knowledge of Cisco services offerings, software portfolio, data & analytics, security, and industry trends

## Skills

### Required
- Switching
- Wireless
- Routing
- IT Service Management
- Sales

### Nice to have
- Cisco services offerings
- Software portfolio
- Data & analytics
- Security
- Industry trends

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Account-Executive---Services_2023537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)