# Tradewin Consultant (Customer Service Agent)

**Company**: Expeditors
**Location**: Bucharest, ROMANIA
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Consulting

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000151040649-tradewin-consultant-customer-service-agent-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/tradewin-consultant-customer-service-agent-7d33a952-8fb/

## Description

We are seeking a Tradewin Consultant (Customer Service Agent) to join our team in Bucharest, Romania. As a Tradewin Consultant, you will ensure the correct and timely completion of data/information in our operating system, communicate with members of other Expeditors offices and Tradewin, and provide exceptional support and assistance to our Customer Service departments.

**Main Responsibilities:**

- Ensure a continuous and correct flow of data, respecting company procedures

- Enter data in the operating system in a timely and correct manner, with great attention to detail

- Track the status of activities within the department and update information in the system

- Collaborate with clients to offer permanent solutions to their requests

- Process information in accordance with Expeditors rules and regulations

- Understand the operational flow of the department and continuously attempt to improve problem areas

- Follow client manuals and instructions

- Ensure achievement of performance indicators established within the company

- Inform managers of issues that require assistance and support

- Guarantee observance of quality standards specific to the company and industry

- Respect confidentiality of data and company policies

**Qualifications:**

- Good results in individual and team work

- Flexibility and adaptability to the work environment

- Initiative and ability to develop solutions

- Attention to detail and perfectionism

- Ability to work under stress

- Respect for deadlines

- Quality results

- Motivation and focus on goals

- Conflict resolution skills

- High-level professional communication

- Fluency in English (written and oral)

- Experience with computer and software applications

- High-quality standards

**Additional Information:**

Expeditors offers excellent benefits, including meal tickets, health plan, life insurance, free shuttle service, employee stock purchase plan, training and personnel development program, growth opportunities, and employee referral program bonus.

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## Skills

### Required
- English
- computer skills
- software applications

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000151040649-tradewin-consultant-customer-service-agent-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)