# Large Corporate Client Executive **Company**: Cigna Healthcare **Location**: Greenock, Scotland **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Healthcare **Industry**: Healthcare **Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Greenock-Scotland/Large-Corporate-Client-Executive---Cigna-Healthcare_26013382?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7cd44ebb-c75 ## Description As a Large Corporate Client Executive, you'll work alongside the Client Management team within employer health benefits, supporting relationships with strategic clients and brokers. You'll use consultative thinking to resolve complex enquiries, explain products, networks and benefit administration, and balance client expectations with available capabilities. **Responsibilities** - Build effective relationships with strategic clients and brokers, providing consultative support and helping maintain satisfaction with Cigna products and services. - Resolve complex and non-routine enquiries, using your knowledge of products, services, benefit administration and networks to provide clear and accurate guidance. - Partner with Client Management to anticipate client needs, address potential issues and highlight opportunities for expanded business. - Provide reliable client and broker support by managing competing priorities, following issues through to completion and responding to emails and voicemail within 24 hours. - Act as an internal Cigna Global broker advocate, supporting high levels of broker interaction and providing telephone and email back-up for Client Managers. - Support client and broker meetings, including WebEx coordination, and where required travel with Client Managers to attend and present at internal or external meetings. - Support organisational initiatives, Salesforce.com reporting requests and day-to-day account administration, while completing mandatory training on time and potentially creating or maintaining training materials as a technical resource. **Requirements** - At least 2 years of demonstrated solid performance in a client or customer-facing role. - Excellent written and verbal communication, interpersonal and data presentation skills. - Strong critical-thinking and problem-solving skills, including the ability to make considered decisions when supporting clients and brokers. - The ability to take ownership, use initiative and work independently without immediate supervision. - The ability to prioritise competing workloads and respond effectively to tight or changing deadlines. - A strong working knowledge of Microsoft Office and system-based applications, including Excel, PowerPoint, Word and Outlook. **Benefits** - Competitive salary and access to Private Medical Insurance. - A multicultural and hybrid working environment where you can collaborate with colleagues and support clients and brokers. - Employee Wellbeing Benefits to support your health and wellbeing. - Access to an Educational Development Program to support your ongoing learning and development. ## Skills ### Required - Client and broker relationship support - Complex enquiry and problem resolution - Client account support and administration - Microsoft Excel - PowerPoint - Word - Outlook - Data presentation - Salesforce.com reporting support - Virtual meeting coordination ### Nice to have - Knowledge of Cigna products and administrative processes --- Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Greenock-Scotland/Large-Corporate-Client-Executive---Cigna-Healthcare_26013382?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)