# Sr Manager, Clinical Operations - IMC - Imaging

**Company**: ICON
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Blue-Bell-ICON/Sr-Manager--Clinical-Operations---Imaging_JR160066?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7cd2fa78-b76

## Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Senior Manager, Clinical Operations - IMC - Imaging, you will provide strategic leadership, operational management, and performance oversight for the Reader Operations function, ensuring high-quality medical imaging and cardiac safety services.

**Key Responsibilities:**

- Provide vision, leadership, and mentorship to the Reader Operations team

- Ensure alignment with corporate objectives, customer expectations, regulatory requirements, and operational excellence standards

- Oversee reader onboarding, qualification, credentialing, training, and ongoing competency assessment programs

- Develop and maintain reader capacity models to support current operations and future growth

- Drive operational performance through establishment, monitoring, and reporting of key performance indicators (KPIs)

- Evaluate operational workflows and implement improvements to enhance quality, efficiency, scalability, and customer experience

- Ensure compliance with SOPs, regulatory requirements, quality standards, and company policies

- Partner with Quality Assurance to support audit readiness, inspections, CAPA activities, and quality improvement initiatives

- Champion technology adoption and workflow optimization initiatives that enhance operational performance and user experience

- Serve as a senior escalation point for operational, client, reader, and cross-functional issues

**Requirements:**

- Bachelor's degree in Life Sciences, Health Sciences, Healthcare Administration, Business Administration, or a related field

- Extensive experience in clinical research, medical imaging, healthcare operations, central laboratory operations, or related regulated environments

- Minimum of 8-10 years of progressive operational leadership experience, including direct people management responsibilities

- Demonstrated success leading large operational teams and managing complex resource planning activities

- Proven experience driving operational performance, workforce optimization, process improvement, and organizational change management

**Benefits:**

- Competitive base salary and performance-related incentives

- Health and wellbeing programmes, including medical, dental, and vision coverage

- Retirement and pension plans

- Life assurance and disability coverage

- Employee assistance programmes and wellbeing resources

- Learning and development opportunities through structured training and career pathways

## Skills

### Required
- clinical research
- medical imaging
- healthcare operations
- leadership
- quality management

### Nice to have
- advanced degree
- relevant leadership certifications
- experience leading geographically dispersed teams

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Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Blue-Bell-ICON/Sr-Manager--Clinical-Operations---Imaging_JR160066?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)