# Christmas Customer Assistant – Fashion, Home & Beauty – Reading

**Company**: Marks & Spencer
**Location**: Reading, Berkshire
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/133729?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7c859bf9-b23

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.

This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

Key responsibilities:

- Operate in a high-demand environment, providing excellent customer service

- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience

- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy

- Contribute to a positive store environment, supporting colleagues and adapting to changing situations

- Work flexibly to meet business needs

**Work Pattern:** Week 1:

- Monday 06:00-14:00

- Tuesday 06:00-14:00

- Wednesday 06:00-14:00

- Thursday 06:00-14:00

- Saturday 06:00-14:00

Week 2:

- Sunday 07:00-15:00

**Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.**

## Skills

### Required
- digital literacy
- customer service
- teamwork
- flexibility

---

Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/133729?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)