# Site Reliability Engineering Lead

**Company**: Graphcore
**Location**: Austin, Texas
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/graphcore/jobs/8841840002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7c7af2bd-fb0

## Description

We are seeking an experienced Site Reliability Engineering leader to build and lead a new SRE organization responsible for the production operation of a rapidly scaling AI supercomputing platform.

Responsibilities and Duties:

- Build the SRE Organization:

- Build and develop the team from its initial formation through full 24x7x365 production operations.

- Mentor engineers and team leads, develop successors, and build an organization capable of operating effectively without depending on any single individual.

- Work with leadership to forecast staffing requirements as the platform grows.

- Establish the Production Operating Model:

- Define the operating model for an SRE organization.

- Establish clear operational interfaces with Datacenter Operations, engineering teams, vendors, and other service owners.

- Establish and continuously improve production readiness standards, runbooks, operational procedures, and incident response practices.

- Engineer Reliability Into the Platform:

- Embed with platform engineering teams during development to ensure reliability, serviceability, observability, and operational requirements are incorporated into the platform.

- Lead the development of SLOs, operational health indicators, alerting standards, incident severity definitions, and reliability reporting.

- Build a culture in which recurring operational problems are engineered out through automation and improved observability.

- Lead Production Operations:

- Lead or participate in major production incidents.

- Establish a blameless post-incident review process.

- Serve as the senior operational authority for the SRE organization.

Required Skills and Experience:

- Significant experience leading or building an SRE, Production Engineering, Infrastructure Reliability, or comparable function.

- Experience taking a new or rapidly evolving platform through production readiness, launch, stabilization, and ongoing operation.

- Strong understanding of modern Site Reliability Engineering principles.

- Strong incident leadership experience.

- A strong systems engineering background with a working understanding of Linux, networking, storage, distributed systems, automation, and production infrastructure.

- Ability to operate effectively at both the leadership and hands-on technical levels.

- Demonstrated ability to lead, hire, mentor, develop, and retain a growing team of strong technical engineers.

Desired but Not Required:

- Experience in high-performance networking technologies, large-scale parallel or distributed storage systems, workload schedulers and orchestration platforms, production observability and service-level monitoring, custom or early-generation hardware, firmware, or environments.

What Success Looks Like:

- The SRE organization is staffed, trained and capable of supporting the platform through production launch and subsequent growth.

- Production readiness, observability, incident management and operational engineering practices are embedded into how the platform is developed and operated.

- The team has the technical depth, automation and operating discipline to resolve most production issues independently.

In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future.

## Skills

### Required
- Site Reliability Engineering
- Production Engineering
- Infrastructure Reliability
- Linux
- networking
- storage
- distributed systems
- automation
- production infrastructure

### Nice to have
- high-performance networking technologies
- large-scale parallel or distributed storage systems
- workload schedulers and orchestration platforms
- production observability and service-level monitoring
- custom or early-generation hardware, firmware, or environments

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/graphcore/jobs/8841840002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
