# Digital Business Analyst

**Company**: Lush
**Location**: ., .
**Work arrangement**: onsite
**Job type**: Full-time
**Salary**: £32,500 - £45,000
**Category**: Operations
**Industry**: Retail

**Apply**: https://lush.pinpointhq.com/en/postings/81332a19-3366-4dc7-8dc1-58effe049084
**Canonical**: https://yubhub.co/jobs/job_7c643e97-d5c

## Description

We're looking for a Digital Business Analyst to join our team. As a Digital Business Analyst, you will be responsible for gathering, validating and documenting business requirements using various methods from shop visits to document analysis. You will create and manage detailed tickets of work for our development team, work with key stakeholders across the business to determine the requirements needed for new changes in areas of legal, financial, technical and operational processes, and capture, analyse and document requirements, then support the communication and delivery with relevant stakeholders.

Key Responsibilities:

Create, manage and maintain detailed tickets of work for our development team
Work with key stakeholders across the business to determine the requirements needed for new changes in areas of legal, financial, technical and operational processes
Capture, analyse and document requirements, then support the communication and delivery with relevant stakeholders
Assess how new features and new products will impact the business architecture (across tech, business processing, business intelligence & data/IT modelling)
Analyse, create, and communicate a compelling business strategy. Perform cost-benefit analysis, including associated risks
Understand business change needs for local and global systems, including software & hardware
Identify efficiency actions across our Digital products to identify where we can utilise resources and systems already available in our product base
Work closely with Producers and Programme Managers to help identify risks and manage timelines.

Skills, Knowledge & Expertise:

Experience defining solutions within a technical development environment
Excellent verbal and written communication skills and the ability to interact professionally with engineers, international support teams, and subject matter experts
Experience liaising and managing internal and external stakeholders
A highly organised, logical, and solutions-focused approach to the work, with the ability to work to deadlines and prioritise competing activities
Able to work efficiently and effectively with a geographically-dispersed department and organisation, hosting and participating in online calls/meetings.

Don't worry if you don't tick all the boxes or have experience across all those responsibilities. As we said, we want you to bring your unique perspective to the role, and as such, a passion for what you do, a determined attitude and an ambition to grow the business are just as important as your experience.

## Skills

### Required
- defining solutions within a technical development environment
- verbal and written communication skills
- liaising and managing internal and external stakeholders
- highly organised, logical, and solutions-focused approach
- ability to work efficiently and effectively with a geographically-dispersed department and organisation