# Cleaning Team Leader

**Company**: ABM UK
**Location**: London
**Experience**: senior
**Job type**: Full-time
**Salary**: £15.80 per hour
**Category**: Operations
**Industry**: Facilities Management

**Apply**: https://jobs.workable.com/view/1TdemCpegbFY6KUVNr8fHu/cleaning-team-leader-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7bf85cfe-716

## Description

We are seeking a dedicated and experienced Cleaning Team Leader to join our team at The Sidings, Waterloo. As a Cleaning Team Leader, you will oversee cleaning operations across the shopping centre, ensuring high standards of cleanliness, hygiene, and presentation are consistently maintained in a busy, customer-facing environment.

Main Duties and Responsibilities:

- Work hands-on as part of the cleaning team while carrying out Team Leader responsibilities

- Lead, motivate, and support cleaning operatives to ensure company standards and procedures are followed

- Support the Contracts Manager in coordinating cleaning schedules and allocating resources effectively

- Ensure all areas of the shopping centre are cleaned to agreed specifications and within required timeframes

- Carry out regular quality inspections and complete audit documentation

- Deliver training and ongoing development for cleaning team members

- Handle and resolve client or tenant complaints relating to cleanliness in a professional and timely manner

- Monitor stock levels and support the ordering of cleaning supplies and the management of equipment inventory

- Ensure compliance with Health and Safety procedures, COSHH regulations, and safe systems of work

Requirements:

- Previous experience as a Cleaning Supervisor, ideally within a shopping centre or other high-footfall public environment

- Strong knowledge of cleaning procedures, techniques, and industry best practice

- Excellent written and verbal communication skills

- Proven leadership and team management ability

- Confidence in handling customer complaints and resolving issues professionally

- Strong organisational and time management skills

- High attention to detail and a commitment to maintaining quality standards

- Ability to work flexible hours, including evenings and weekends, as required

Benefits:

- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access Perks at Work, our innovative employee app

## Skills

### Required
- cleaning procedures
- team management
- leadership
- communication skills
- organisational skills

### Nice to have
- BICS training

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/1TdemCpegbFY6KUVNr8fHu/cleaning-team-leader-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)