# Lead Account Solution Engineer

**Company**: Salesforce
**Location**: Vienna, Austria
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Austria---Vienna/Lead-Account-Solution-Engineer_JR364643-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7bdab65c-b34

## Description

As a Lead Account Solution Engineer on our Austria team, you'll partner with enterprise customers to turn their business challenges into high-impact Salesforce solutions , acting as a trusted technical advisor and strategic co-pilot to your Account Executive.

**Responsibilities:**

- Advise Strategically: Partner with your Account Executive to develop account strategy and co-create business-driven solutions.

- Lead Discovery: Run discovery sessions to identify customer pain points, then co-create solutions on the Salesforce platform together with the customer and our Builder Teams.

- Deliver the Vision: Build and present customized demos, architectural concepts, and compelling value propositions tailored to customer challenges.

- Build Trust at All Levels: Clearly articulate Salesforce's value to everyone from IT administrators to C-level executives.

- Orchestrate the Team: Coordinate extended Solution Engineering resources to deliver multi-cloud solutions.

- Represent Salesforce: Participate in marketing and partner events.

- Gradually build a specialisation: Develop deep expertise in key target industries of the Austrian market.

- Elevate the Team: Mentor peers, engage in internal training programs, and stay ahead of emerging technologies , especially AI and Agentforce.

**Requirements:**

- 8+ years of professional experience in roles where technology meets business outcomes, such as presales, solution engineering, consulting (including in-house consulting), or software delivery in complex enterprise environments.

- A genuine interest in building, backed by a proven track record of applying technology to solve real business problems.

- Strong understanding of digital transformation and CX trends, and the ability to translate this into various industry contexts.

- Proven ability to translate customer needs into a compelling vision and roadmap.

- Solid communication, presentation, and relationship-building skills with strong executive presence.

- Empathetic listener with a laser focus on customer success.

- Fluent German and English.

- Willingness and ability to travel.

- Relevant Bachelor's degree or equivalent work experience.

**Preferred Qualifications:**

- Experience with CRM, CX, or Service platforms, including Salesforce or other leading business applications.

- Familiarity with AI agent platforms, and an understanding of how AI is reshaping automation and business processes within companies.

## Skills

### Required
- Salesforce
- CRM
- CX
- Solution Engineering
- Digital Transformation
- German
- English

### Nice to have
- AI agent platforms

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Austria---Vienna/Lead-Account-Solution-Engineer_JR364643-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)