# Administration Manager – Retirement Village

**Company**: Bupa
**Location**: Cheshire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £35,064.96 per annum
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Cheshire/Administration-Manager_R1500655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7bd1e367-cc2

## Description

Richmond Village Willaston, part of Bupa, is seeking an experienced and organised Administration Manager to lead the administrative function within their retirement village.

The successful candidate will oversee administrative processes, support compliance requirements, manage financial and operational records, and provide excellent service to residents, families, colleagues, and external stakeholders.

**Key Responsibilities:**

- Collate, report, and monitor data including resident occupancy, aged debt, and staffing; highlight anomalies and seek resolution.

- Provide accurate and timely reports to the Registered Manager, Village Manager, and Head Office within set deadlines.

- Meet regularly with the Registered Manager to review monthly management accounts and address financial and administrative issues.

- Submit required data to Support Offices on behalf of the Registered Manager and Village Manager.

- Manage the staff recruitment process, ensuring all departments are supported and associated administration is completed.

- Maintain accurate resident and staff files, ensuring all company and legal documentation is securely stored in line with policy.

- Manage, train, and support Receptionists and Administration Assistants in their roles (if applicable).

- Actively participate as a member of the Departmental Heads team.

**Skills & Qualifications:**

- Proven managerial experience, ideally in healthcare or retirement living.

- Strong organisational, leadership, and communication skills.

- Compassionate, customer-focused approach.

- Degree or diploma in business administration or related field (desirable).

**Benefits:**

- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.

- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.

- Free meal with every shift.

- 28 days holiday.

- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

- Interest-free annual travel Loan to enable the purchase of public transport annual season tickets.

- Wagestream - Have early access up to 40% of your earned wages within minutes.

- Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.

- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.

- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

## Skills

### Required
- organisational skills
- leadership skills
- communication skills
- customer-focused approach

### Nice to have
- business administration degree or diploma

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Cheshire/Administration-Manager_R1500655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)