# IT Product Manager

**Company**: Ford Motor Company
**Location**: Dearborn, MI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $115,000-$192,900
**Category**: Product Management
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/72716?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7bcf408c-a82

## Description

This role owns and leads the product vision, strategy, and roadmap for user-facing applications, with a strong emphasis on user experience (UX) design, functionality, cross product integrations, and the development of intuitive and engaging front-end solutions.

The IT Product Manager will be responsible for:

## Responsibilities

### Product Strategy & Vision

- Own and manage the Global Safety and Ergonomics Tool (GSET) Product map.

- Own and manage the Global Medical Employee Data (GMED) Product map.

- Define and communicate the product vision, strategy, and roadmap for front-end applications, ensuring alignment with broader organizational digital strategies.

- Conduct comprehensive research, analysis, and industry trend analysis to identify opportunities and inform product decisions.

- Develop business cases for new features, sagas, or epics, focusing on user desirability and business viability.

### User Experience (UX) Leadership

- Sign off and approve UX design from supplier's Designer.

- Own the end-to-end user experience of the product, managing the translation of business goals into user-centric designs.

- Lead and support a dedicated Product Designer, providing design leadership, mentorship, and first-level review of visual (UI) and interactive (UX) designs.

- Discover and frame user problems through stakeholder interviews, user interviews, concept testing, and usability testing.

- Ideate, test, and iterate solutions through brainstorming and lean experiments, gathering direct user feedback on proposed designs and features.

### Privacy & Compliance

- Leads and owns the Ford Privacy process for the health and safety PDO.

- Oversee Ford Privacy set up, review and approval for global and regional privacy requirements.

- Ensure DRIs are identified for regional and global reviewers/approvers.

### Technical Collaboration

- Collaborate closely with software engineers/developers/architects and other integrated services/sources to discuss development feasibility and review visual/interaction designs.

- Maintain an understanding of the technical architecture of the user interface and front-end applications.

### Product Development & Delivery (Front End)

- CO-Define the Release Plan & Process.

- Coordination, implementation, and management of Gemba sessions.

- Ensure user stories and tasks are identified and provided to the Project Managers for Jira assignment.

- Lead and support requirements gathering and refinement by working directly with end users, other ET application teams, and internal business partner teams.

- Translate requirements into clear, concise, and testable sagas, epics, and user stories/tasks.

- Signing off/approving on supplier written sagas, epics, user stories/tasks and test cases.

- Champion Agile PDO methodology, actively participating in and contributing to agile ceremonies.

- Prioritize deliverables and maintain a healthy product backlog in Jira, focusing on user-facing features and improvements.

- Own the creation and management of agile ceremony meetings for sprint prioritization, release management, and release communications.

- Collaborate with business partners, engineering and design teams to define MVPs and ensure technical feasibility and user desirability.

- Lead and manage User Acceptance Testing (UAT) and ensure product readiness for release from a user perspective.

- Participate in QA Testing that is lead by the Testing Engineer

### Stakeholder Management & Communication

- Foster cross-functional collaboration with engineering, integration partners, design, and business stakeholders, ensuring clear communication and alignment on front-end product development.

- Communicate product strategy, roadmap, and updates to stakeholders, managing expectations.

- Sign off/approval of assigned project status meetings, SAR’s, recaps/summaries, follow ups, and next steps.

### Product Documentation & Measurement

- Create and maintain comprehensive documentation for user-facing features.

- Define, track, and report on OKRs/KPIs related to user engagement, usability, and front-end performance.

- Engage with the business owners ensuring understanding of application and business OKRs/KPIs

- Create and own user feedback mechanism(s)

- Analyze user feedback and data to inform product decisions and identify areas for improvement.

## Qualifications

### Minimum / Required Qualifications:

- Bachelor’s degree in Computer Science, Human-Computer Interaction (HCI), Information Systems, Business Administration, Engineering, or a related field.

- 5+ years of product management experience managing digital, user-facing applications, front-end software solutions, or web/mobile platforms.

- Demonstrated experience owning the product lifecycle end-to-end.

- Understanding of UX/UI principles, information architecture, wireframing, prototyping, user flows, and usability testing.

- Experience partnering closely with Product Designers and guiding/approving visual and interaction designs.

- Hands-on experience working in an Agile / Product Driven Organization (PDO) environment.

- Proficiency in writing clear user stories, epics, sagas, and acceptance criteria.

- Strong working knowledge of Jira or similar agile project and backlog management tools.

- Experience handling sensitive data, regulatory compliance, or privacy frameworks for global applications.

- Proven track record of managing agency/supplier teams, cross-functional engineering teams, and enterprise business stakeholders.

### Preferred Qualifications:

- Background or familiarity with enterprise Occupational Health & Safety, or Medical/Employee Data systems

- Understanding of modern front-end architectures, APIs, and cross-product integration patterns.

- Experience conducting user research, stakeholder interviews, lean experiments, and on-site observational studies.

- Experience defining, tracking, and optimizing Product KPIs and Objectives & Key Results (OKRs) related to user adoption, engagement, usability, performance and other telemetries.

## Benefits

- Immediate medical, dental, and prescription drug coverage

- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

- Vehicle discount program for employees and family members, and management leases

- Tuition assistance

- Established and active employee resource groups

- Paid time off for individual and team community service

- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

- Paid time off and the option to purchase additional vacation time.

## Skills

### Required
- Product Management
- UX/UI
- Agile
- Jira
- Data Privacy
- Stakeholder Management

### Nice to have
- Occupational Health & Safety
- Medical/Employee Data systems
- Front-end architectures
- APIs
- User Research
- Lean Experiments

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