# Registered Pharmacy Technician

**Company**: Express Scripts Canada
**Location**: Mississauga, ON
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $26 - $32.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Registered-Pharmacy-Technician---Express-Scripts-Canada_26012879?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7bc8a0cc-b0c

## Description

We are seeking a Registered Pharmacy Technician to support the day-to-day operations of the Mississauga Pharmacy. As a Registered Pharmacy Technician, you will be accountable for processing prescriptions, refills, and taking action on member requests.

**Responsibilities:**

- Accurately process prescriptions through Kroll, including third-party adjudication and rescheduling of next fill

- Answer questions and resolve customer issues according to Ontario College of Pharmacist's regulations

- Fax and call renewal requests to doctors and maintain member communications channels

- Respond to audit/recall requests from private and government insurance plans

- Support auto-notification and call members for upcoming refills and renewals

- Ensure accurate and complete documentation is entered into the appropriate systems

- Manage team mailboxes and emails

- Aid in management of assigned tasks and projects

- Work collaboratively with other Registered Technicians, Member Advisors, and Supervisors

- Replenish and maintain Kirby supplies

- Purchase, receive, and maintain prescription-related inventory

- Receive medication orders and complete invoice processing

- Package and ship medications in accordance with regulatory and company standards

- Perform inventory adjustments and medication inventory counts

- Support end-of-month inventory and operational reconciliation activities

**Requirements:**

- Registered Pharmacy Technician licensed in Ontario

- Excellent written, verbal, and oral communication skills

- Team player with the ability to work independently

- Knowledge of healthcare/pharmacy, medical supplies, and claims processing

- Bilingualism (French and English) is an asset

- Strong customer service focus

- Computer literate with intermediate skills in MS Office (Word, Excel, Outlook)

- Proficient in Kroll software

- Strong interpersonal skills with the ability to work independently with minimal supervision

- Flexible and adaptable to change

- Thorough understanding of quality assurance and delivery of service excellence

- Excellent organizational skills and effective time management

- Demonstrates initiative and displays self-motivation

- Ability to analyze, problem-solve, and mediate difficult situations

- Results-oriented with attention to detail

- Ability to multi-task

- Accuracy in data entry is mandatory

**What We Offer:**

- Competitive compensation and benefits package

- Career development and advancement opportunities

- Culture that celebrates innovation and collaboration

- Flexible work options and wellness programs

## Skills

### Required
- Kroll software
- MS Office
- customer service
- communication skills
- problem-solving

### Nice to have
- French
- bilingualism

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Registered-Pharmacy-Technician---Express-Scripts-Canada_26012879?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)