# Operations Leader

**Company**: NEXT
**Location**: Rotherham
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £16.26ph + applicable shift premiums
**Category**: Operations
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77728?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b934c3b-52d

## Description

As an Operations Leader at NEXT's DVB Warehouse in Rotherham, you will play a crucial role in ensuring the smooth operation of the warehouse.

The role involves turning high-level plans into reality by clarifying tasks, motivating the team, and acting as the first point of contact for any queries on the floor.

**Responsibilities:**

- Leading the Shift: Conduct pre-shift briefs and end-of-shift handovers to ensure everyone knows exactly what is expected.

- Driving Performance: Monitor KPIs like UPH (Units Per Hour) and CPU (Cost Per Unit) to achieve a target of 97% OTIF (On Time In Full).

- People Management: Support your team through weekly performance discussions, Return to Work interviews, and managing absence or disciplinary matters fairly and consistently.

- Operational Control: Update daily planners and target monitors throughout the shift, accounting for all hours worked in your area.

- Safety First: Maintain a safe environment by conducting daily floor walks, safety observations, and leading accident investigations when necessary.

- Staying Connected: Use tools like Yapster and internal chat to provide real-time updates and resolve issues as they arise.

**Requirements:**

- Supervisory Experience: A background in leading teams, ideally within a distribution or warehouse environment.

- Communication Skills: The ability to explain tasks clearly to your team and write concise reports.

- An Analytical Mindset: Comfortable with numbers and able to interpret performance data to improve results.

- Resilience: A flexible approach to work and the ability to lead by example under pressure.

- Practical Skills: Computer literate, hold a valid driving license, and have a proven track record of solving day-to-day operational problems.

**Benefits:**

- Sharesave scheme

- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products

- Generous bonus scheme for many roles

- Restaurants with great food at amazing prices

- Access to fantastic discounts at Staff Shops

- Free on-site parking

- 10% off most partner brands & up to 15% off Branded Beauty

- Hot deals and exclusive offers from over 3,500 retailers through the online benefits platform

- Financial Wellbeing - Save, track, and enhance financial wellbeing

- Apprenticeship - Grow and develop on the job whilst gaining a qualification

- Support Networks - Access to Network Groups to empower and celebrate each other

## Skills

### Required
- leadership
- communication
- analytical skills
- problem-solving
- computer literacy

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Source: [Apply at ekeq.fa.em2.oraclecloud.com](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77728?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)