# Senior Design Program Manager II

**Company**: Instacart
**Location**: Canada - Remote (ON, AB, BC, or NS Only)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: CAN$143,000-$151,000 CAD
**Category**: Design
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/instacart/jobs/8249753?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b8e5551-59d

## Description

At Instacart, we're transforming the grocery industry by making it easier for people to access the food they love and spend more time with their loved ones.

As a Senior Design Program Manager II, you will drive operational excellence and programmatic execution across the Design organization, building AI-enabled systems, scaling critical processes, and managing the tools and vendor relationships that power our creative work.

## Responsibilities

- Programmatic Execution: Drive end-to-end delivery of complex, multi-quarter design initiatives across Design, Product, Engineering, Marketing, Legal, Business Development, and other cross-functional teams.

- AI Enablement: Build and deploy AI-enabled workflows that automate program management tasks, such as status reporting, resource tracking, documentation synthesis, and stakeholder communication.

- Operations & Vendor Management: Own strategic vendor relationships and contract management for design tooling, negotiate contracts, optimize licensing spend, and ensure infrastructure scales with growth.

- Systems & Tooling: Champion team health through capacity planning, roadmapping, and resource allocation, and build operational metrics and tooling integrations that create seamless workflows across platforms.

- Design Systems & Cross-Functional Partnership: Partner with the Instacart Design System (IDS) team to align programs with system evolution and component adoption, and drive governance programs that scale IDS across product teams.

- Design Craft Integration: Apply design thinking and product sense to program design, understanding user needs, designing operational experiences, and iterating based on feedback.

## Requirements

- 6+ years in program management and design operations within design or product organizations

- Strong product sense and design craft sensibility

- Experience with all stages of the product development lifecycle

- Technical fluency to collaborate with design system and engineering teams

- Proven track record driving complex, cross-functional programs from 0→1 and scaling operational systems in fast-paced environments

- AI fluency and experience leveraging AI tools

- Vendor/contract management experience

- Deep knowledge of design and program management tooling ecosystems

## Preferred Qualifications

- Design systems expertise

- Experience building AI-powered workflows for creative operations or design tooling integrations

- Success translating leadership vision into actionable roadmaps and operating models

- Experience in hybrid/embedded team models with deep cross-functional partnership

- Comfort balancing hands-on execution with strategic oversight

- Track record using data and storytelling to influence leadership and secure buy-in for operational investments

## Skills

### Required
- AI enablement
- design operations
- program management
- vendor management
- design systems
- technical fluency

### Nice to have
- design systems expertise
- AI-powered workflows
- leadership vision
- hybrid team models
- data storytelling

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/instacart/jobs/8249753?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)