# Study Start Up Associate

**Company**: ICON
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Australia-Sydney/Study-Start-Up-Associate_JR157472?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b74f37e-161

## Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Study Start Up Associate, you will be home-based in Australia and act as a strategic liaison between ICON and key investigator sites, strengthening relationships and supporting excellent study performance.

**Responsibilities:**

- Building and maintaining strong, long-term relationships with key investigator sites, acting as their primary ICON point of contact.

- Supporting sites across multiple studies by facilitating communication, addressing operational challenges, and escalating issues as needed.

- Collaborating with clinical operations, feasibility, and project teams to align site capabilities with study opportunities.

- Gathering and sharing site feedback and insights to inform protocol design, feasibility assumptions, and process improvements.

- Monitoring performance metrics for partnered sites, including start-up timelines, recruitment, and quality, and driving improvement actions.

- Contributing to site engagement strategies, tools, and best practices to enhance the overall site experience.

**Your Profile:**

- Bachelor’s degree in life sciences, healthcare, or a related field, or equivalent clinical research experience.

- Minimum 2+ years of SSU experience within CRO/Pharma.

- Substantial experience in clinical research with strong exposure to site management, site partnerships, or site-facing roles.

- Excellent relationship-building and stakeholder management skills, with credibility among investigators and site staff.

- Good understanding of clinical trial operations, site processes, and key drivers of recruitment and quality.

- Strong communication and problem-solving skills, with a proactive, solutions-oriented mindset.

- Ability to manage multiple sites and studies in a matrixed environment while maintaining a high level of service and responsiveness.

**Rewards & Benefits:**

- Competitive base salary and performance-related incentives.

- Health and wellbeing programmes including medical, dental, and vision coverage where applicable.

- Retirement and pension plans.

- Life assurance and disability coverage.

- Employee assistance programmes and wellbeing resources.

- Learning and development opportunities through structured training and career pathways.

## Skills

### Required
- clinical research
- site management
- stakeholder management
- communication
- problem-solving

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Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Australia-Sydney/Study-Start-Up-Associate_JR157472?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)