# GTM Operations Process Architect

**Company**: Stripe
**Location**: US Remote National
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/7993610?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b6597dd-a49

## Description

## Job Description

We're seeking an experienced systems practitioner to own the end-to-end processes, Mechanization and Automation pillar for Central Operations end-to-end. In this role, you'll be the person who wakes up every day focused on ensuring our support tooling has a clear roadmap, our processes are documented and AI-enabled, and our operational systems are built to scale without adding headcount.

## Responsibilities

- Own the process and tooling roadmap for Central Policy and Operations independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need

- Drive cross-functional initiatives across GTM, Finance Systems, and Data Engineering to align territory, quota, and adjustment data for AI enablement

- Architect the path to transition off external tools toward Stripe-native tooling,building the business case, influencing resource allocation, and measuring ROI

- Design and implement automation for Account Team assignments, User Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency

- Build audit frameworks, compliance metrics, and governance processes for scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals)

- Establish documentation, process architecture, and AI-ready task design that enables leadership visibility, vendor onboarding, and repeatable delegation

- Anticipate system integration risks and resolve them before they become escalations,including cross-system data movement between Salesforce, territory engines, and reporting infrastructure

## Requirements

- 10 or more years of experience in business operations, systems development, technical program management, or a related discipline with demonstrated progression in scope and complexity

- Proven track record of owning and delivering end-to-end systems or tooling programs in a cross-functional environment,from business case through implementation and ongoing optimization

- Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work

- Experience leading process redesign and automation initiatives that delivered measurable operational efficiency or cost reduction

- Demonstrated ability to influence senior stakeholders, build investment cases, and drive decisions across functions without direct authority

- Effective communicator who can translate complex technical concepts for non-technical audiences and leadership, and translate business requirements into system specifications

## Skills

### Required
- SQL
- data architecture
- systems integration
- process redesign
- automation

### Nice to have
- Anaplan
- Salesforce
- Approval Workflows
- Process design
- territory management
- sales operations planning cycles
- GTM systems

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/7993610?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)