# Lead DCI Operations Specialist

**Company**: Capital One
**Location**: Farnborough
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Farnborough-GBR/Lead-DCI-Operations-Specialist_R241941?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b60d8af-138

## Description

We are looking for a Lead DCI Operations Specialist to join our International Settlement Support team at Capital One in Farnborough.

As a Lead DCI Operations Specialist, you will be responsible for expanding operational knowledge and understanding of Core Applications, including Authorisations, Settlement, Pricing and Fees.

Key responsibilities:

- Interact and collaborate with multiple stakeholders to create documentation, including system flow, aligned with team processes.

- Leverage the team's existing knowledge with new insights and learnings, ensuring process documentation is updated.

- Provide continuous support in all systematic/operational aspects and assist with issue resolution.

- Manage dependencies with other department functions while identifying and managing a strategic partnership across multiple teams.

- Become International Settlement Support SME for Core applications.

- Coach and mentor all team members by planning and executing learnings from system knowledge gained.

- Manage configuration on core applications for boarding of new clients including system data table management and implementation on new network products.

- Build a culture of accountability and ownership, by empowering team members to be curious and apply learnings to their day-to-day responsibilities.

Requirements:

- Able to demonstrate reliability, self-motivation, and a willingness to accept responsibility and accountability.

- Cross-functional knowledge of the Payment Network Industry focusing on operations.

- Strong relationship building skills with multiple internal stakeholders.

- Strong analytical, problem-solving and critical thinking skills.

- Able to prioritize and manage multiple parallel projects and issues.

- Effective written and verbal communication skills with all levels of employees and management.

Benefits:

- Competitive salary

- High performers strong and diverse career progression

- Immediate access to core benefits including pension scheme, bonus, generous holiday entitlement, and private medical insurance

- Flexible benefits available including season-ticket loans, cycle to work scheme, and enhanced parental leave

- Open-plan workspaces and accessible facilities designed to inspire and support you

This is a full-time position based in our Farnborough office, with a hybrid working model.

## Skills

### Required
- Payment Network Industry
- Core Applications
- Authorisations
- Settlement
- Pricing and Fees
- Analytical skills
- Problem-solving skills
- Communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Farnborough-GBR/Lead-DCI-Operations-Specialist_R241941?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)