# Executive- Business Analyst

**Company**: Prudential Health India (PHI)
**Location**: Mumbai
**Experience**: executive
**Job type**: full-time
**Category**: Finance
**Industry**: Healthcare

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Bangalore/Executive--Business-Analyst_25020128?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b579f84-f18

## Description

Prudential Health India (PHI) is seeking a talented Business Analyst to partner in their mission to make Indians healthier and bridge the health protection gap.

As a Business Analyst, your typical week might include managing health and wellness business requirements and implementation in active collaboration with functional representatives.

Key responsibilities:

- Manage health & wellness business requirements and implementation

- Solicit, develop, and validate business requirement documentation

- Lead brainstorming sessions with key stakeholders

- Develop in-depth understanding of business processes and articulate use-cases, user-stories & requirement documents

- Perform process impact analysis across various platforms

- Design Business Process Flows and obtain signoff

- Facilitate discussions and gather feedback

- Partner functional process owners to support capability vision, strategy & roadmap

- Understand business objectives, processes, and products to make educated recommendations

- Document business process flow diagrams and review with functional stakeholders

- Identify pain points, bottlenecks, redundancies, delays, errors, or areas to enhance the process

- Check if the current process complies with relevant regulations and industry standards

- Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate business processes

- Undertake iterations in signed-off Business Process Flow, when required

- Manage stakeholder expectation and collaborate with key business stakeholders

- Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users

Requirements:

- 2-4 years of total experience with health insurance, wellness, payments, financial services, e-commerce, insurance core systems, insurance tele-sales & customer servicing

- At least 3 years' experience in health insurance

- End-to-end knowledge of health insurance products, operations processes, and technology systems

- Proven track record of end-to-end implementation and business outcome delivery of significant insurance systems

- Expertise in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights

- Strong interpersonal skills and ability to collaborate & communicate effectively across disciplines

- Hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools, and SDLC tracking tools

## Skills

### Required
- health insurance
- wellness
- payments
- financial services
- e-commerce
- insurance core systems
- Confluence
- JIRA
- behavioral analytics platforms
- BI tools
- SDLC tracking tools

### Nice to have
- wireframes
- UX flows
- customer journey maps
- usability testing
- process impact analysis
- BPMN diagrams

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Bangalore/Executive--Business-Analyst_25020128?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)