# Senior AI Engineer, Agentforce Operations

**Company**: Salesforce
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-AI-Engineer--Agentforce-Operations_JR360144?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-ai-engineer-agentforce-operations-7b2c267b-27f/

## Description

As a Senior AI Engineer, Agentforce & Missionforce Operations, you will help shape both the product and the engineering team. You will partner closely with product leaders, sector experts, and platform and forward-deployed engineers to deliver trusted AI systems for mission-critical public-sector workflows.

**Responsibilities**

**Day-to-Day & Project Execution**

- Partner with product and forward-deployed engineers to build reliable new features for our AI platform.

- Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency

- Design and implement planning, orchestration, and evaluation systems that enable agents to execute multi-step workflows autonomously.

- Make and drive architectural decisions for mission-critical, highly available systems that operate across varied and constrained deployment environments.

- Establish engineering practices for model evaluation, AI safety, observability, reliability, and cost management.

**Long-Term Goals & Strategic Impact**

- Partner with Product Management and executive leadership to translate product vision into multi-year technical roadmaps.

- Guide technical strategy for AI model deployment, safety constraints, reliability frameworks, and evaluation methodologies.

- Drive the adoption of enterprise-grade observability, operational excellence, and cloud infrastructure practices.

- Identify and mitigate technical risks related to security, compliance, scale, availability, and model behavior.

- Help shape the organization by raising the engineering bar, contributing to hiring, and fostering a culture of continuous learning and high ownership.

**Required Qualifications**

- B.S. in Computer Science or equivalent with coursework in Artificial Intelligence (M.S. is a plus).

- 4+ years of industry experience in Software Engineering, with a focus in AI/ML.

- Strong proficiency in multiple programming languages, such as Python, Go, Java, or C++.

- Experience designing and operating production-grade distributed systems, APIs and data models.

- Deep expertise in model evaluation, including designing custom benchmarks, automated evaluation suites, and production telemetry for monitoring model quality, drift, reliability, and safety.

- Experience building production systems with LLM orchestration frameworks, along with the judgment to extend or move beyond those frameworks when reliability requirements demand it.

- Demonstrated ability to lead complex technical initiatives, make sound architectural decisions, and deliver through ambiguity.

- Proven ability to collaborate across engineering, product, customer-facing, and executive stakeholders to build alignment and drive decisions.

- Experience mentoring engineers and raising the quality of technical execution across a team.

- Excellent written and verbal communication skills.

- Enthusiasm for learning and growing as a software engineer, and for helping your peers do the same.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Artificial Intelligence
- Machine Learning
- Python
- Go
- Java
- C++
- Distributed Systems
- APIs
- Data Models
- Model Evaluation
- LLM Orchestration Frameworks

### Nice to have
- Public Sector
- Regulated Industries
- Security
- Compliance
- Data Sovereignty
- Observability Platforms
- Cloud-Native Deployment Practices
- Containerization
- Orchestration Technologies
- Supply Chain
- Logistics
- Manufacturing
- Operational Workflows

---

Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-AI-Engineer--Agentforce-Operations_JR360144?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)