# Principal Technical Consultant, Okta

**Company**: Okta
**Location**: Washington, DC
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8011133?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7b0d9a36-656

## Description

We are seeking a Principal Technical Consultant to provide hands-on implementation and deployment services to our customers. As a leader in this role, you will work closely with customers to ensure long-term success and collaborate with various teams, including Customer Success, Engineering, and Support.

Responsibilities:

- Provide innovative consulting services to Okta customers in a post-sales role

- Gather, analyse, and document post-sales requirements

- Communicate effectively with customers and partners at technical and functional levels

- Design and deploy solutions that result in extraordinary customer satisfaction

- Manage project scope, schedule, status, and documentation

- Mentor and train customers on the service

- Act as a liaison between customers and Product Management to drive product development

- Collaborate with other Okta teams, such as Engineering and Support, as needed

- Perform hands-on technical design, configuration, and troubleshooting of the Okta service

- Shape and influence Okta's growth and scalability by designing new offerings and finding new ways to deliver exceptional customer satisfaction

- Manage multiple concurrent deployment projects

- Apply knowledge of technologies and protocols to support identity federation and robust access control models

- Utilise knowledge of cloud architectures and complex enterprise on-premise IT landscapes

- Apply software development experience when working with customers

- Ensure quality and time management processes are followed by the team

- Commit to using a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement

- Travel up to 50% of the time to customer sites

Requirements:

- 5-7 years of experience as a technical consultant delivering solutions to external customers

- Experience with technologies and protocols to support identity federation and robust access control models

- Software development experience

- Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

- Experience with JavaScript and one of the major JavaScript MVC frameworks

- Ability to work independently and multi-functionally

- Superb communication skills

- Experience in process improvement, decision-making, managing processes, planning, analysing information, and developing standards

## Skills

### Required
- Okta
- identity federation
- access control models
- software development
- JavaScript
- cloud architectures
- enterprise IT landscapes

### Nice to have
- Experience in designing and implementing security and identity management solutions
- Okta implementations
- Mobile development experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8011133?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)