# Manager - Technology Adoption, Engagement & Transformation

**Company**: Pfizer
**Location**: Shanghai - Shanghai
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/China---Shanghai---Shanghai/Manager--Technology-Strategy--Engagement---Transformation----_4967784-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-technology-adoption-engagement-and-7a94a354-62d/

## Description

We are seeking a Manager to lead the delivery of Technology Adoption, Engagement & Transformation initiatives, focusing on Experience & Workflow Design and governance readiness.

The successful candidate will be responsible for managing day-to-day delivery of assigned experience, workflow, adoption, technical portfolio, or governance outcomes.

Key accountabilities include:

- Planning and assuring execution of Experience & Workflow Design, including UX/CX, customer and colleague journeys, agent hand-offs, and rapid adaptation of tools and workflows.

- Coordinating governance readiness and clearance with Legal, Privacy, Risk, Compliance, and Security stakeholders.

- Maintaining clear scope, milestones, risks, dependencies, user insights, telemetry, documentation, and transition plans.

- Collaborating with Business Units, GTMx, GCA, CMO, PIC, POD members, and peer D&T teams to minimize handoffs and sustain adoption.

The ideal candidate will have:

- Bachelor's degree or above in Computer Science, Information Technology, Engineering, Design, or Management.

- 8+ years of progressive relevant experience, including 3+ years in the pharmaceutical or healthcare industry.

- Agile delivery, product metrics, adoption measurement, and evidence-based iteration experience.

- Demonstrated ability to work across business, product, technology, data, and governance stakeholders in a matrixed environment.

Measures of success include:

- Timely, high-quality delivery against agreed transformation, adoption, technical portfolio, experience, and governance outcomes.

- Higher adoption and measurable value from legacy and AI-enabled products.

- Better use of telemetry and user insight to improve products, workflows, and service integration.

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## Skills

### Required
- Technology Engagement and Adoption
- Business Transformation
- Technology Product and Portfolio Lifecycle
- Experience and Workflow Design
- UX/CX
- Governance Readiness and Clearance Coordination

### Nice to have
- Agile Delivery
- Product Metrics
- Adoption Measurement
- Evidence-Based Iteration
- China Commercial, Technology, Data or Vendor Environment

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Source: [Apply at pfizer.wd1.myworkdayjobs.com](https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/China---Shanghai---Shanghai/Manager--Technology-Strategy--Engagement---Transformation----_4967784-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)